Blotout EdgeTag
Increase re-marketing audiences real time on all your channels
Rating
4.2
feedback
25
chart
#1,446
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
8%
-
Less than a year
76%
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More than a year
8%
Reviews Summary
The reviews for the Blotout Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users praise the app for its effectiveness in improving sales across various PPC channels, enhancing attribution capabilities, and providing excellent customer support. Users appreciate the team's responsiveness, innovation, and dedication to helping businesses succeed. The app is described as a game-changer for marketing efforts, especially in the post iOS 14.5 world, with advanced event matching capabilities and valuable insights into customer behavior. Additionally, users highlight the ease of onboarding and the app's ability to simplify tracking and improve event matching quality across digital channels. On the negative side, some users experienced issues with onboarding, integration, and customer service. Complaints include difficulties in setting up DNS records, lack of response from support, and challenges in getting refunds for ineffective add-on upgrades. Some users also felt that the app did not provide significant value compared to using Shopify's native CAPI setup. Despite these negative experiences, the majority of reviews emphasize the app's effectiveness in enhancing ad performance, improving audience quality, and simplifying data tracking across multiple platforms.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 12, 2024
We never got properly onboarded. Initial call was great but we must of got lost in their slack. Not sure if we have been getting charged for the app too? Would appreciate a refund if so.
Sept. 19, 2024
Tried to use. Couldn't integrate as it wouldn't populate the DNS record. I had this error shown. We're on Hydrogen so I assumed there was some integration issue but couldn't get past this step. Reached out to support 5 days ago to no avail. "Adding DNS records is crucial for pixel to work as first-party. Pixel will not work without DNS set up."
Sept. 11, 2024
Love the app. Helped us to turn things around with Meta during instability issues. The team is super responsive and helpful.
Aug. 14, 2024
Practically a cheat code for increasing sales across PPC channels. Highly recommend. Easy to enable and very effective at improving sales.
July 28, 2024
We absolutely love and highly recommend Blotout to all Shopify stores. The performance lift alone justifies their use, but what truly sets them apart is their outstanding team. They go above and beyond to serve their clients, making it feel like they are an actual part of your business, which is very rare to find. Blotout, especially their CEO Mandar, is deeply invested in the success of all their brands. This team is undeniably the best I’ve ever worked with, and their product is the real deal!
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