Blotout EdgeTag for Shopify

Blotout EdgeTag

Increase re-marketing audiences real time on all your channels

Developer
View on App Store

Rating

4.2

feedback

25

Reviews

chart

#1,308

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    8%
  • Less than a year
    76%
  • More than a year
    8%

Reviews Summary

The reviews for the Blotout Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users praise the app for its effectiveness in improving sales across various PPC channels, enhancing attribution capabilities, and providing excellent customer support. Users appreciate the team's responsiveness, innovation, and dedication to helping brands succeed. The app is also commended for simplifying tracking, increasing event matching quality, and integrating well with platforms like Meta, Klaviyo, TikTok, and Google. However, on the negative side, some users experienced issues with onboarding, integration errors, lack of responsiveness from support, and concerns about the cost and complexity of the app. Some users also mentioned challenges with getting refunds and perceived discrepancies in event matching quality.

Highlights

Positive feedback on app effectiveness in improving sales and attribution capabilities
Praise for excellent customer support and team responsiveness
Mixed feedback on onboarding process and integration errors
Concerns about cost and complexity of the app
Challenges with refunds and perceived discrepancies in event matching quality

Rating Breakdown

  • 5
    84% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    12% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Nov. 12, 2024

We never got properly onboarded. Initial call was great but we must of got lost in their slack. Not sure if we have been getting charged for the app too? Would appreciate a refund if so.

Using app

--

Total reviews

11

Average rating

2.4

1 / 5 Share

Sept. 19, 2024

Tried to use. Couldn't integrate as it wouldn't populate the DNS record. I had this error shown. We're on Hydrogen so I assumed there was some integration issue but couldn't get past this step. Reached out to support 5 days ago to no avail. "Adding DNS records is crucial for pixel to work as first-party. Pixel will not work without DNS set up."

Store

ELO

Using app

2 days

Total reviews

5

Average rating

4.0

5 / 5 Share

Sept. 11, 2024

Love the app. Helped us to turn things around with Meta during instability issues. The team is super responsive and helpful.

Store

NATPAT

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Practically a cheat code for increasing sales across PPC channels. Highly recommend. Easy to enable and very effective at improving sales.

Using app

3 months

Total reviews

8

Average rating

4.6

5 / 5 Share

July 28, 2024

We absolutely love and highly recommend Blotout to all Shopify stores. The performance lift alone justifies their use, but what truly sets them apart is their outstanding team. They go above and beyond to serve their clients, making it feel like they are an actual part of your business, which is very rare to find. Blotout, especially their CEO Mandar, is deeply invested in the success of all their brands. This team is undeniably the best I’ve ever worked with, and their product is the real deal!

Using app

About 1 year

Total reviews

1

Average rating

5.0

All reviews

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