Blotout EdgeTag
Blotout is a Shopify App that has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, many users appreciate the app's effectiveness in improving sales and event matching across various digital channels. The support team, including the founder Mandar and other members like Aziz, Priyanjana, and Aparimit, is praised for being responsive, helpful, and dedicated to the success of their clients. Users also highlight the advanced technology of Blotout, its ability to simplify tracking, and the positive impact on Meta and Klaviyo performance. However, there are negative reviews mentioning issues with onboarding, integration difficulties, lack of responsiveness from support, and concerns about the cost and effectiveness of the app compared to other solutions like Shopify CAPI. Some users also expressed dissatisfaction with the refund process and the presence of lingering events after discontinuing the service.
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Amazing product, no-brainer for all shopify stores. On top of that, the best customer support of any product we use. This is the only app I 100% recommend to all store owners in the modern post-privacy world
I came across Blotout through an Email Marketing and connected with the founder Mandar. Managed to speak to him and then connected with his team to get into onboarding. His support team Priyanjana and Aparimit is super helpful and have helped me connect and disconnect(from other sources) patiently. We saw better results with Blotout and we are sticking with it. Appreciate the teams help from the founder to the onboarding team, cheers to each one of you!
Aziz is the man! Met with me right away to help fix my screwup!
We never got properly onboarded. Initial call was great but we must of got lost in their slack. Not sure if we have been getting charged for the app too? Would appreciate a refund if so.
Tried to use. Couldn't integrate as it wouldn't populate the DNS record. I had this error shown. We're on Hydrogen so I assumed there was some integration issue but couldn't get past this step. Reached out to support 5 days ago to no avail. "Adding DNS records is crucial for pixel to work as first-party. Pixel will not work without DNS set up."
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