Blotout EdgeTag
The reviews for the Blotout Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users praise the app for its effectiveness in improving sales, event matching across various digital channels, and customer support. The team behind Blotout is highly commended for their responsiveness, helpfulness, and dedication to ensuring the success of their clients. Users also appreciate the advanced technology of the app and its ability to enhance attribution capabilities, leading to higher ROAS. However, there are negative reviews highlighting issues such as difficulties in onboarding, lack of responsiveness from support, and concerns about the effectiveness and cost of the app compared to other solutions like Shopify CAPI. Some users also mentioned challenges with getting refunds and unresolved issues with the app's performance.
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Amazing product, no-brainer for all shopify stores. On top of that, the best customer support of any product we use. This is the only app I 100% recommend to all store owners in the modern post-privacy world
I came across Blotout through an Email Marketing and connected with the founder Mandar. Managed to speak to him and then connected with his team to get into onboarding. His support team Priyanjana and Aparimit is super helpful and have helped me connect and disconnect(from other sources) patiently. We saw better results with Blotout and we are sticking with it. Appreciate the teams help from the founder to the onboarding team, cheers to each one of you!
Aziz is the man! Met with me right away to help fix my screwup!
We never got properly onboarded. Initial call was great but we must of got lost in their slack. Not sure if we have been getting charged for the app too? Would appreciate a refund if so.
Tried to use. Couldn't integrate as it wouldn't populate the DNS record. I had this error shown. We're on Hydrogen so I assumed there was some integration issue but couldn't get past this step. Reached out to support 5 days ago to no avail. "Adding DNS records is crucial for pixel to work as first-party. Pixel will not work without DNS set up."
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