All reviews

Rating Breakdown

  • 5
    88% (30 ratings)
  • 4
    6% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 97% (33)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2026

This is an update in 2026 to a previous review in 2019. We recently updated our website and a lot of code had to be edited - Yashika at Cart Pencil helped us straight away with some complicated changes, and we couldn't be happier! Yashika really is a wonderful professional and so knowledgeable and helpful - it really helps having direct support. 7 years using this app and it's still the best, thank you so much! 2019 review: What a brilliant app! This is something we have needed for absolutely ages, but couldn't find any app that would solve the issue we had! We sell personalised products, and customers often need to edit their cart before checkout, especially when ordering in bulk. As customers were not able to, we were experiencing a lot of abandoned checkouts, however, Cart Pencil have solved this issue! I had a bit of difficulty installing the app, as I am not very technically minded, but Dhruvi was in contact straight away and fixed it within a matter of hours for us! We have already had a customer state that the cart is much easier to use! Thank you so much to Dhruvi and Cart Pencil, we LOVE this app! Hesta Make Memento makememento.com

Using app

About 7 years

Total reviews

10

Average rating

5.0

5 / 5 Share

April 21, 2020

I would recommend this app to anyone who wants an upmost UX cart implemented in their e-commerce store. Additionally, customer service is off the chart. They are determined to help and they do it fast. Five stars well deserved Cart Pencil!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 13, 2018

I'm using the Venture theme. Installation was absolutely effortless. Works as advertised. Thank you!

Using app

43 minutes

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 11, 2018

Excellent app-- they helped me immediately when I needed help setting it up properly for my store. Quite a good experience!

Using app

2 months

Total reviews

9

Average rating

3.9

5 / 5 Share

Aug. 22, 2018

Great customer service and app. Very helpful for customers who accidently add the wrong size or color to their cart.

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

July 25, 2018

Fantastic app, great for customer experience, fantastic customer service. Wish I'd downloaded it sooner :)

Using app

3 days

Total reviews

4

Average rating

4.0

5 / 5 Share

May 22, 2018

Seems to work great. Extremely painless installation. Thank you !

Using app

4 minutes

Total reviews

7

Average rating

4.0

5 / 5 Share

April 28, 2018

Makes it easier for customers! Thanks for this app!

Using app

2 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2018

Fantastic app, very useful. Support is excellent, fixed an issue on our store in no time.

Using app

About 1 month

Total reviews

13

Average rating

4.7

5 / 5 Share

Feb. 9, 2018

Top service, top app, 10 stars if was available to rate 10 stars

Using app

5 days

Total reviews

6

Average rating

3.0