Editr ‑ Order Editing

Editr - Order Editing app allows customers to easily edit, update, or cancel their own orders, reducing the need for customer support assistance. The app provides self-serve order control, enabling customers to manage their orders efficiently from the Order Status and Thank You pages. Users can adjust basket quantities, swap items, and cancel orders within a designated editing time window set by the merchant. Editr also offers the flexibility to set eligibility rules based on various factors such as order tags, sales channel, fulfilment location, and fraud risk, streamlining order management processes for ecommerce businesses.