Rating

1.6

feedback

3

Reviews

chart

#12,782

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify App are mixed, with one negative review highlighting issues with the contract and customer service, while another negative review mentions that the app didn't work as expected and lacked support. On the positive side, a five-star review praises the app for its impact on sales growth, personalized recommendations, dynamic marketing automation, and ease of integration. However, there are concerns raised about the behavior of the app provider and the lack of support in one of the negative reviews.

Highlights

Issues with contract and customer service
Lack of support and functionality
Positive impact on sales growth
Personalized recommendations and dynamic marketing automation
Ease of integration

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    67% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 13, 2023

For us, it didn't work, but that's not even the case of the review. We signed a contract for 6 months(200 euros per month), and we asked them to postpone for a few months after the size months finished as weren't sure whether we need it. Hence we did. We have been told I quote. "Contract for an indefinite period with 1 month's notice" which we did to the same person that sent us this "Hello ....., As of the end of the month, we would like to stop with our e-drone account as we cannot monetize on this." Now we are being bullied and threatened to continue, as I quote "I contacted ........ and the administration, and they did not receive such a resignation. It is important that it is a signed scan of the resignation. " Hence the colleague who acknowledged the receipt one month ago and I quote "I'm sorry to hear that. Is there anything else we can do for you to make you change your decision?" Is not good because we didn't sign. These mafia tactics certainly are not what we have signed up for, and anymore I don't trust my communication with such people, no matter what. They are insisting a lot on getting paid for an extra month, but this is not fair, as we clearly asked them to stop I am just wondering how Shopify allows such behaviors.

Using app

10 months

Total reviews

2

Average rating

3.0

1 / 5 Share

July 7, 2021

Po prostu nie działa. Edrone nie pomaga we wdrożeniu i unika kontaktu. Jak zamierzasz przejść na shopify to nie licz ze edrone będzie tutaj działał.

Store

TALYA

Using app

8 days

Total reviews

3

Average rating

3.7

5 / 5 Share

March 30, 2017

The system is definitely a good investment. We noticed the % in growth in sales from the first days of using edrone. Send shopping cart recommendations instead of sending spam which kills your database is reasonable. We're collecting data right after swift integration and without the tedious setting up of scorings and funnels and so on. Newsletters are personalized with photos of products plus dynamic marketing automation messages are going out like hot cakes right now. I definitely recommend it!

Using app

About 2 years

Total reviews

1

Average rating

5.0

All reviews

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