Product Reviews + Q&A EggViews for Shopify

Product Reviews + Q&A EggViews

Advance Product Reviews, Site Reviews, and Photo Review, Q&A

Rating

4.0

feedback

13

Reviews

chart

#12,699

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    62%
  • More than a year
    38%

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the app's functionality, ease of use, and responsive customer support. Many users have praised the timely and professional assistance provided by the support team, as well as the various features offered by the app such as photo reviews, coupons, and question and answer capabilities. Additionally, some users have highlighted the app's great pricing and the overall positive experience they had with it. On the negative side, there are concerns about the app sending spam emails to customers, unexpected charges being applied without prior notice, and occasional issues with being locked out of the app. Some users have also expressed dissatisfaction with the slow customer support and perceived threats from the app developers. Despite these drawbacks, the majority of users seem to have had a good experience with the app and recommend it for its usefulness and features.

Highlights

Positive feedback on functionality, ease of use, and customer support
Negative feedback on spam emails, unexpected charges, and occasional issues with app access
Praise for features like photo reviews, coupons, and question and answer capabilities
Concerns about slow customer support and perceived threats from developers
Mixed feedback on pricing and overall user experience

Rating Breakdown

  • 5
    69% (9 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    23% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 14, 2021

i used this app to collect reviews,at first there are some problems the customer service help me a lot,and finally we resolve this problem, thank you so much!

Using app

About 4 years

Total reviews

10

Average rating

5.0

1 / 5 Share

May 17, 2020

It worked fine until is sent spam to my customers. After that, I can't trust this app to be secure so I deleted it.

Store

RunPups

Using app

About 2 years

Total reviews

4

Average rating

3.0

1 / 5 Share

April 19, 2019

It was a free app actually. And suddenly out of nowhere, they started charging customers $9 per month for the app. This is very untruthful business. Slow customer support, weak app. WASTED MY TIME on it. Please do not try. There is much more better apps out there. I believe some of the comments are fake as well. NAH~ bad luck. DO NOT INSTALL. After uninstalling their app and given this feedback, they send you an email to threaten you to give you bad reviews on Google, Facebook & everywhere else possible.

Using app

9 months

Total reviews

1

Average rating

1.0

1 / 5 Share

March 18, 2019

seems the spp went crazy and started spamming my customers Heres one of the complaints below Hi, why are you bombarding me with those emails? Could you please take me off your mailing list?

Using app

9 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Feb. 20, 2019

I decided to give this app a tryout and did the service that was provided to me did exceed my expectations. They are all about timely work and great service...i totally recommend this app for your store if you need it. Thanks again Manoj!

Using app

About 1 month

Total reviews

3

Average rating

5.0

All reviews

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