Ego Subscriptions App for Shopify

Ego Subscriptions App

Grow recurring revenue w/ flexible subscriptions, bundles box

Developer
View on App Store

Rating

4.7

feedback

17

Reviews

chart

#13,115

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    88%
  • Less than a year
    6%
  • More than a year
    0%

Reviews Summary

The reviews for the Ego Subscriptions app are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Customers praise the quick response times, helpful guidance, and willingness to customize the app to fit their store's needs. The app itself is commended for features like smart retry for failed payments, a simple and intuitive customer portal, and a clear analytics dashboard. Users appreciate the ease of setting up recurring orders and the seamless integration with Shopify Checkout. However, there is one negative review mentioning that the app didn't work at all and the team was unresponsive to questions.

Highlights

Exceptional customer service and quick response times
Customization to fit store's needs
Useful features like smart retry for failed payments and clear analytics dashboard
Ease of setting up recurring orders and seamless integration with Shopify Checkout
One negative review mentioning app not working and unresponsive team

Rating Breakdown

  • 5
    94% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 100% (17)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 15, 2026

The app doesn't work at all, and the team is not answering your questions

Using app

About 4 hours

Total reviews

4

Average rating

3.0

5 / 5 Share

April 9, 2026

I had a few issues regarding pausing and skipping subscriptions but the Ego team responded within minutes and helped take care of my issue. Lulla was especially helpful, explaining the issue and guiding me to our intended solution.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2026

The customer service team is highly professional, and Emily in particular provided exceptionally patient and attentive service.

Store

Kaiivo

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

The smart retry feature saved a ton of failed payments for my store, which means more revenue without any extra work from me.

Store

SED98

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Perfect app, very good service

Store

nistore

Using app

1 day

Total reviews

17

Average rating

5.0

All reviews

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