Ego Subscriptions App
The Ego Subscription app has received overwhelmingly positive reviews from users. Customers praise the exceptional customer service provided by the Ego team, highlighting quick responses, helpful guidance, and professional support. The app's features such as smart retry for failed payments, easy customer portal for managing subscriptions, and seamless migration from other apps have been highly appreciated. Users also commend the app for its simplicity, customization options, and mobile-friendly design. However, there are a few negative reviews mentioning issues with app functionality and lack of responsiveness from the team.
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Very solid subscription app, especially for build-a-box experiences. It gave us the flexibility to create custom subscription bundles easily, and the setup process was smoother than expected. Support team help me a lot with customization, good team
The Ego team went above and beyond in supporting specific customizations required. They're quick to respond and willing to help every step of the way.
The app doesn't work at all, and the team is not answering your questions
I had a few issues regarding pausing and skipping subscriptions but the Ego team responded within minutes and helped take care of my issue. Lulla was especially helpful, explaining the issue and guiding me to our intended solution.
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