Ego Subscriptions App
The reviews for the Ego Subscription app are overwhelmingly positive, highlighting the exceptional customer service provided by the Ego team. Customers praise the team for their quick responses, willingness to help, and professionalism. The app's features such as smart retry for failed payments, easy customer portal navigation, and seamless migration from other apps are also highly appreciated. Users find the app user-friendly, efficient in managing subscriptions, and beneficial for increasing revenue without extra effort. However, there are a few negative reviews mentioning issues with the app not working and lack of responsiveness from the team.
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The Ego team went above and beyond in supporting specific customizations required. They're quick to respond and willing to help every step of the way.
The app doesn't work at all, and the team is not answering your questions
I had a few issues regarding pausing and skipping subscriptions but the Ego team responded within minutes and helped take care of my issue. Lulla was especially helpful, explaining the issue and guiding me to our intended solution.
The customer service team is highly professional, and Emily in particular provided exceptionally patient and attentive service.
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