Ego Subscriptions App
Grow recurring revenue w/ flexible subscriptions, bundles box
Rating
4.7
feedback
17
chart
#13,115
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
6%
-
Less than a month
88%
-
Less than a year
6%
-
More than a year
0%
Reviews Summary
The reviews for the Ego Subscriptions app are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Customers praise the quick response times, helpful guidance, and willingness to customize the app to fit their store's needs. The app itself is commended for features like smart retry for failed payments, a simple and intuitive customer portal, and a clear analytics dashboard. Users appreciate the ease of setting up recurring orders and the seamless integration with Shopify Checkout. However, there is one negative review mentioning that the app didn't work at all and the team was unresponsive to questions.
Highlights
All reviews
April 15, 2026
The app doesn't work at all, and the team is not answering your questions
April 9, 2026
I had a few issues regarding pausing and skipping subscriptions but the Ego team responded within minutes and helped take care of my issue. Lulla was especially helpful, explaining the issue and guiding me to our intended solution.
March 7, 2026
The customer service team is highly professional, and Emily in particular provided exceptionally patient and attentive service.
Feb. 9, 2026
The smart retry feature saved a ton of failed payments for my store, which means more revenue without any extra work from me.
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