Ego NPS Post Purchase Surveys
Get customer insights with post-purchase and smart surveys
Rating
5.0
feedback
14
chart
#2,673
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
100%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, flexibility, and helpful live chat support. Customers appreciate the simplicity of the survey builder and the ability to customize questions and control when surveys appear. The app is lauded for its fast loading times, seamless integration with Shopify, and well-organized response data that aids in identifying and addressing pain points. Users also highlight the quick setup process and smooth functionality from the start. The live chat support receives high praise for providing instant replies, guiding users through setup, and offering valuable tips tailored to individual use cases.
Highlights
All reviews
Feb. 9, 2026
Simple app, no overcomplicated settings. Surveys run smoothly and we’ve already used the feedback to improve our product pages.
Feb. 9, 2026
Setup was fast and the surveys blend nicely into our store without hurting the customer experience. We’ve been getting clear, actionable insights, and support from Lucas has been quick and helpful.
Feb. 9, 2026
Easy to set up, clean surveys, and super useful insights, this survey apps that actually helps us make better decisions.
Feb. 9, 2026
This survey gives us clear customer insights we couldn’t get before. The setup is straightforward and the data is actually useful for improving conversions. Thanks to Lucas for the help, great app!!
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