
X‑Elephant: AI Sales Chatbot
X-Elephant: AI Sales Chatbot
Rating
3.9
feedback
4
chart
#5,202
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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Reviews Summary
The reviews for the X-Elephant AI app are mixed, with both positive and negative feedback. On the positive side, users appreciate the easy setup process that doesn't require coding and the automatic greeting feature that helps reduce bounce rates. The app's ability to reply 24/7 in multiple languages and recover abandoned carts has been praised for its human-like interactions. Additionally, users have noted a decrease in support tickets and an increase in conversions after implementing the chatbot. However, some users have criticized the app for misleading advertising regarding its free trial and the effectiveness of the AI agent in answering customer queries.
Highlights
All reviews
Aug. 23, 2025
Useless app. First of all it says free app but it has 7 days free trial and the Ai agent doesn't answer what a customer would have asked yet it would have learnt the products on the website. I don't recommend this app as a chatbot for your e-commerce website.
June 16, 2025
We've been running X-Elephant AI for 6 months now, and honestly, It just works. Setup took maybe 5 minutes—no coding, just plug-and-play. Love how it greets visitors automatically; our bounce rate dropped noticeably within a week. The 24/7 replies in multi-language (we get lots of overseas traffic) feel human-like, and it even recovered 15 abandoned carts last month! If your store needs hands-off customer care, this app delivers.
March 13, 2025
Writing a review feels like homework, but this chatbot deserves it!!! Seriously, it's so simple even my non-techy coworker figured it out. My support team isn't drowning in tickets anymore. I've caught customers adding stuff to their cart after chatting—conversion boost is real. Plus, scrolling through chat logs helps me figure out what customers really want. 10/10 would recommend to anyone on Shopify.
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