X‑Elephant: AI Sales Chatbot
X-Elephant: AI Sales Chatbot
Rating
3.4
feedback
3
chart
#13,855
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
33%
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Less than a day
0%
-
Less than a month
0%
-
Less than a year
67%
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More than a year
0%
Reviews Summary
The reviews for the X-Elephant AI app are mixed, with one user expressing dissatisfaction with the app's free trial policy and the performance of the AI agent. On the other hand, two users gave the app a perfect rating, highlighting its ease of setup, effectiveness in reducing bounce rates, ability to provide 24/7 multilingual support, and success in recovering abandoned carts. They also praised its user-friendly interface and impact on customer engagement and conversions. Overall, the app seems to offer valuable features for e-commerce businesses seeking automated customer care and improved sales.
Highlights
Review RSS Feed
All reviews
Aug. 23, 2025
Useless app. First of all it says free app but it has 7 days free trial and the Ai agent doesn't answer what a customer would have asked yet it would have learnt the products on the website. I don't recommend this app as a chatbot for your e-commerce website.
June 16, 2025
We've been running X-Elephant AI for 6 months now, and honestly， It just works. Setup took maybe 5 minutes—no coding, just plug-and-play. Love how it greets visitors automatically; our bounce rate dropped noticeably within a week. The 24/7 replies in multi-language (we get lots of overseas traffic) feel human-like, and it even recovered 15 abandoned carts last month! If your store needs hands-off customer care, this app delivers.
March 13, 2025
Writing a review feels like homework, but this chatbot deserves it!!! Seriously, it's so simple even my non-techy coworker figured it out. My support team isn't drowning in tickets anymore. I've caught customers adding stuff to their cart after chatting—conversion boost is real. Plus, scrolling through chat logs helps me figure out what customers really want. 10/10 would recommend to anyone on Shopify.
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