Event Calendar by Elfsight for Shopify

Event Calendar by Elfsight

Increase attendance with a user-friendly event calendar

Developer

Rating

3.0

feedback

32

Reviews

chart

#8,564

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    12%
  • Less than a year
    53%
  • More than a year
    28%

Reviews Summary

The reviews for this Shopify App are mixed, with some users praising the app's functionality and customer service, while others have encountered issues such as glitches, slow loading times, and unresponsive support. Positive themes include the app being easy to use, customizable, and helpful in displaying events and calendars. Users appreciate the quick installation process and the responsiveness of the customer service team. On the other hand, negative themes include glitches in event data, slow loading times, unresponsive support, and unexpected charges even after uninstalling the app. Some users have also experienced issues with events disappearing or not saving properly, leading to frustration and wasted time.

Highlights

Mixed reviews with praise for functionality and customer service
Glitches and slow loading times
Unresponsive support and unexpected charges
Ease of use and customization
Issues with event data and saving

Rating Breakdown

  • 5
    72% (23 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    12% (4 ratings)
  • 1
    12% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

July 21, 2024

The App I installed through shopify store does not look to me updated with the latest functionality and UI which I can in https://dash.elfsight.com/ I am facing 2 issues and need to be resolved ASAP. 1. My Event button click still opens in new Tab(instead same Tab) 2. For same Event data I want to use and list and calendar view in 2 different pages(This code does not work from shopify elfsight app) Could you please check this and do needful ASAP and if possible update the app with latest changes same as website.

Store

My Store

Using app

--

1 / 5 Share

July 11, 2024

Very sad that this isn't working anymore. It worked for a couple of months, then became very glitchy and then completely stopped working. They changed their format and for some reason it wont sync. Really wasted a lot of time trying to make it work. I reached out a few times for help and no response. Also, still being charged. Do not waste your time.

Using app

9 months

Total reviews

3

Average rating

2.3

Developer Reply

Hello there, Thank you for taking the time to leave feedback! We're very sorry to know that you faced an issue with our Event Calendar app. One of our support agents got in contact with you on June 21, however, we haven't received your response. Nevertheless, we will do our best to make things right for you. We just sent you another email, please check your inbox. Rest assured that we'll do our best to help you out. Best wishes,

5 / 5 Share

June 17, 2024

Fantastic service and terrific app! Lisa from the support team was awesome, helping with all issues and customising the site to our needs. Highly recommend the app!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Burleigh Brewing Company, Thank you so much for your kind feedback for Event Calendar by Elfsight! We're happy to learn you're enjoying our service 🙂 And we'll pass your compliments to our agent Lisa! Best regards, Elfsight

2 / 5 Share

June 2, 2024

I uninstalled this app and was charged a week later after I uninstalled the app. How do I get a refund and make sure that I am no longer charged for an app that I uninstalled? The reason I uninstalled this app is because I don't need it right now and I was also unhappy with how long it took to load on my website. Please contact me to confirm that you will issue me a refund.

Using app

6 months

Total reviews

1

Average rating

2.0

Developer Reply

Hello Plant Babies Terrariums, Thank you for leaving a review! We're very sorry to hear about this situation. We've checked your subscription and see that you uninstalled the app after the new paid period had already started, that's why Shopify included the app payment in your bill. We have issued a refund and sent you all the details via email. Please note that you can always contact us if you need help with loading speed, customizations, or refunds. Our agents are happy to answer any questions here - https://help.elfsight.com/?contact=1 Best regards, Elfsight

5 / 5 Share

May 20, 2024

Exactly what we needed - Dasha was very helpful in getting some things ironed out for us.

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Dogg Scooters, Thank you for your review of Event Calendar by Elfsight! We're happy to hear our product gave you just what you needed, and we'll make sure to share your kind feedback with our agent Dasha! Best regards, Elfsight

All reviews

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