Event Calendar by Elfsight
Increase attendance with a user-friendly event calendar
Rating
3.0
feedback
32
chart
#5,533
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
12%
-
Less than a year
53%
-
More than a year
28%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Some users have praised the app for its functionality and customization options, mentioning that it meets their needs perfectly and is easy to use. The customer service team has also been highlighted for being responsive and helpful. However, there are several complaints about the app not working properly, causing glitches, slow loading times, and issues with syncing. Some users have also expressed frustration with the lack of response from the support team and being charged even after uninstalling the app. Overall, while the app has received positive reviews for its features and support, there are concerns about its reliability and responsiveness to user issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 21, 2024
The App I installed through shopify store does not look to me updated with the latest functionality and UI which I can in https://dash.elfsight.com/ I am facing 2 issues and need to be resolved ASAP. 1. My Event button click still opens in new Tab(instead same Tab) 2. For same Event data I want to use and list and calendar view in 2 different pages(This code does not work from shopify elfsight app) Could you please check this and do needful ASAP and if possible update the app with latest changes same as website.
Store
My Store
Using app
--
July 11, 2024
Very sad that this isn't working anymore. It worked for a couple of months, then became very glitchy and then completely stopped working. They changed their format and for some reason it wont sync. Really wasted a lot of time trying to make it work. I reached out a few times for help and no response. Also, still being charged. Do not waste your time.
Using app
9 months
Total reviews
3
Average rating
2.3
Hello there, Thank you for taking the time to leave feedback! We're very sorry to know that you faced an issue with our Event Calendar app. One of our support agents got in contact with you on June 21, however, we haven't received your response. Nevertheless, we will do our best to make things right for you. We just sent you another email, please check your inbox. Rest assured that we'll do our best to help you out. Best wishes,
June 17, 2024
Fantastic service and terrific app! Lisa from the support team was awesome, helping with all issues and customising the site to our needs. Highly recommend the app!
Hello Burleigh Brewing Company, Thank you so much for your kind feedback for Event Calendar by Elfsight! We're happy to learn you're enjoying our service 🙂 And we'll pass your compliments to our agent Lisa! Best regards, Elfsight
June 2, 2024
I uninstalled this app and was charged a week later after I uninstalled the app. How do I get a refund and make sure that I am no longer charged for an app that I uninstalled? The reason I uninstalled this app is because I don't need it right now and I was also unhappy with how long it took to load on my website. Please contact me to confirm that you will issue me a refund.
Hello Plant Babies Terrariums, Thank you for leaving a review! We're very sorry to hear about this situation. We've checked your subscription and see that you uninstalled the app after the new paid period had already started, that's why Shopify included the app payment in your bill. We have issued a refund and sent you all the details via email. Please note that you can always contact us if you need help with loading speed, customizations, or refunds. Our agents are happy to answer any questions here - https://help.elfsight.com/?contact=1 Best regards, Elfsight
May 20, 2024
Exactly what we needed - Dasha was very helpful in getting some things ironed out for us.
Hello Dogg Scooters, Thank you for your review of Event Calendar by Elfsight! We're happy to hear our product gave you just what you needed, and we'll make sure to share your kind feedback with our agent Dasha! Best regards, Elfsight
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