Event Calendar by Elfsight
Increase attendance with a user-friendly event calendar
Rating
4.2
feedback
24
chart
#11,539
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
50%
-
Less than a year
42%
-
More than a year
4%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the functionality of the app, mentioning that it meets their needs and is easy to use. The customer service provided by the support team is also highlighted as a positive aspect, with users praising the quick and helpful responses they received. Additionally, users like the design and customization options of the app, such as changing font sizes and colors, and the ability to display calendars on their websites effectively. However, there are also negative reviews pointing out issues such as the app not working properly after a period of time, glitches, slow loading times, and difficulties with uninstalling and refund processes. Some users expressed frustration with lost data and lack of response from the support team.
Highlights
Review RSS Feed
All reviews
July 11, 2024
Very sad that this isn't working anymore. It worked for a couple of months, then became very glitchy and then completely stopped working. They changed their format and for some reason it wont sync. Really wasted a lot of time trying to make it work. I reached out a few times for help and no response. Also, still being charged. Do not waste your time.
Using app
9 months
Total reviews
3
Average rating
2.3
Hello there, Thank you for taking the time to leave feedback! We're very sorry to know that you faced an issue with our Event Calendar app. One of our support agents got in contact with you on June 21, however, we haven't received your response. Nevertheless, we will do our best to make things right for you. We just sent you another email, please check your inbox. Rest assured that we'll do our best to help you out. Best wishes,
June 17, 2024
Fantastic service and terrific app! Lisa from the support team was awesome, helping with all issues and customising the site to our needs. Highly recommend the app!
Hello Burleigh Brewing Company, Thank you so much for your kind feedback for Event Calendar by Elfsight! We're happy to learn you're enjoying our service 🙂 And we'll pass your compliments to our agent Lisa! Best regards, Elfsight
June 2, 2024
I uninstalled this app and was charged a week later after I uninstalled the app. How do I get a refund and make sure that I am no longer charged for an app that I uninstalled? The reason I uninstalled this app is because I don't need it right now and I was also unhappy with how long it took to load on my website. Please contact me to confirm that you will issue me a refund.
Hello Plant Babies Terrariums, Thank you for leaving a review! We're very sorry to hear about this situation. We've checked your subscription and see that you uninstalled the app after the new paid period had already started, that's why Shopify included the app payment in your bill. We have issued a refund and sent you all the details via email. Please note that you can always contact us if you need help with loading speed, customizations, or refunds. Our agents are happy to answer any questions here - https://help.elfsight.com/?contact=1 Best regards, Elfsight
May 20, 2024
Exactly what we needed - Dasha was very helpful in getting some things ironed out for us.
Hello Dogg Scooters, Thank you for your review of Event Calendar by Elfsight! We're happy to hear our product gave you just what you needed, and we'll make sure to share your kind feedback with our agent Dasha! Best regards, Elfsight
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