Event Calendar by Elfsight
Increase attendance with a user-friendly event calendar
Rating
3.6
feedback
23
chart
#9,403
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
48%
-
Less than a year
48%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the functionality of the app, especially in terms of displaying calendars and events. The customer service provided by the support team is also highlighted as excellent, with mentions of specific team members who were helpful and responsive. Users find the app easy to use, customizable, and valuable for their businesses. However, there are recurring issues with being charged after uninstalling the app, glitches in the app's performance, and concerns about the time it takes to load on websites. Some users have experienced data loss, leading to frustration and wasted time. Despite these drawbacks, the app's features and design are generally praised, with users expressing hope for improvements in reliability and billing practices.
Highlights
Review RSS Feed
All reviews
July 11, 2024
Very sad that this isn't working anymore. It worked for a couple of months, then became very glitchy and then completely stopped working. They changed their format and for some reason it wont sync. Really wasted a lot of time trying to make it work. I reached out a few times for help and no response. Also, still being charged. Do not waste your time.
Using app
9 months
Total reviews
3
Average rating
2.3
Hello there, Thank you for taking the time to leave feedback! We're very sorry to know that you faced an issue with our Event Calendar app. One of our support agents got in contact with you on June 21, however, we haven't received your response. Nevertheless, we will do our best to make things right for you. We just sent you another email, please check your inbox. Rest assured that we'll do our best to help you out. Best wishes,
June 17, 2024
Fantastic service and terrific app! Lisa from the support team was awesome, helping with all issues and customising the site to our needs. Highly recommend the app!
Hello Burleigh Brewing Company, Thank you so much for your kind feedback for Event Calendar by Elfsight! We're happy to learn you're enjoying our service 🙂 And we'll pass your compliments to our agent Lisa! Best regards, Elfsight
June 2, 2024
I uninstalled this app and was charged a week later after I uninstalled the app. How do I get a refund and make sure that I am no longer charged for an app that I uninstalled? The reason I uninstalled this app is because I don't need it right now and I was also unhappy with how long it took to load on my website. Please contact me to confirm that you will issue me a refund.
Hello Plant Babies Terrariums, Thank you for leaving a review! We're very sorry to hear about this situation. We've checked your subscription and see that you uninstalled the app after the new paid period had already started, that's why Shopify included the app payment in your bill. We have issued a refund and sent you all the details via email. Please note that you can always contact us if you need help with loading speed, customizations, or refunds. Our agents are happy to answer any questions here - https://help.elfsight.com/?contact=1 Best regards, Elfsight
May 7, 2024
I uninstalled the app and am still being charged for it. The features and layout are good and the app is functional, but the charge is not worth it for my startup right now.
Hello Witsandroots, Thank you for leaving your feedback! We're terribly sorry to hear you got an unexpected charge. It looks like you uninstalled the app after the new paid period had already started, that's why Shopify deducted the payment. We have issued a refund and sent you all the details via email. Feel free to contact us at https://help.elfsight.com/?contact=1 if you have additional questions. Best regards, Elfsight
March 22, 2024
Okay, hear me out this app is great and it has good intentions, BUT I had to delete it after having it for 2 hours. After 2 hours of inputting half of my events I started to notice the start and end times started to change on already saved events that were completed. When I go back in to edit them I fix the dates again and click save and it doesn't save! After talking with their help chat line for 20 mins the end time that wasn't showing up before magically reappeared!! I decided to give the app a second chance and upload more dates and then scroll back up to the top of my events that I already saved and checked are now not showing end times..... Completely frustrated that I just wasted 2 hours on this. I will be deleting this app and trying a different one. Hopefully they can fix this glitch, so it doesn't do this to someone else... =[
Hello, Thank you for your review. We appreciate your feedback and we're very sorry to know that you faced an issue with our app. ​One of our support agents got in contact with you to address the glitch you encountered. We’re committed to providing excellent service and we will do our best to make things right for you. I hope there’s another chance where you can try us again! Best wishes,
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