Event Calendar by Elfsight
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. Positive aspects include great customer service, helpful support team members, easy setup, customization options, and the ability to display events and classes effectively. On the other hand, negative feedback revolves around issues such as glitches, charging after uninstallation, slow loading times, and data loss. Some users also mentioned difficulties in syncing and changes in the app's format affecting its functionality. Overall, the app seems to have potential but needs improvements in reliability and responsiveness to user concerns.
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Hello The Propagated Pot, Thank you so much for the 5‑star review and for choosing our Event Calendar app! We’re really glad to know you’re happy with the app and that it’s working well for your store. If you ever need any help with settings or customization, just let us know at [email protected] - we’ll be happy to assist! Best regards, Elfsight
Hello Luna And The Warriors, We're deeply sorry to hear you had a frustrating experience with our Event Calendar app 😔 We previously reached out to you to help resolve the issue, but we haven’t received your reply to our last message. Could you please kindly check your inbox and contact our Support Team back? We’ll be happy to continue assisting you! Best regards, Elfsight
Great advice,Thank you, Stephane Pois
Hello Stephane, Thank you so much for your kind words! We're thrilled to hear that the advice was helpful. It was a pleasure working with you, and we look forward to supporting you in the future. If you need anything else, don't hesitate to reach out! Best regards, Elfsight
Fantastic service and terrific app! Lisa from the support team was awesome, helping with all issues and customising the site to our needs. Highly recommend the app!
Hello Burleigh Brewing Company, Thank you so much for your kind feedback for Event Calendar by Elfsight! We're happy to learn you're enjoying our service 🙂 And we'll pass your compliments to our agent Lisa! Best regards, Elfsight
I uninstalled this app and was charged a week later after I uninstalled the app. How do I get a refund and make sure that I am no longer charged for an app that I uninstalled? The reason I uninstalled this app is because I don't need it right now and I was also unhappy with how long it took to load on my website. Please contact me to confirm that you will issue me a refund.
Hello Plant Babies Terrariums, Thank you for leaving a review! We're very sorry to hear about this situation. We've checked your subscription and see that you uninstalled the app after the new paid period had already started, that's why Shopify included the app payment in your bill. We have issued a refund and sent you all the details via email. Please note that you can always contact us if you need help with loading speed, customizations, or refunds. Our agents are happy to answer any questions here - https://help.elfsight.com/?contact=1 Best regards, Elfsight
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