Podcast Player by Elfsight for Shopify

Podcast Player by Elfsight

Audio podcast player. Embed Podcasts to your store.

Developer

Rating

4.8

feedback

4

Reviews

chart

#4,425

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    25%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the excellent customer service provided by the developer. Customers appreciated the quick response and resolution of any issues they encountered. The app was praised for its functionality in providing access to podcasts through a pop-up player or embedded page. Users also liked the customization options available for the player. However, there were some concerns raised about the mobile version not loading properly and difficulties in reaching out to the company for help. Overall, the app received high recommendations for its features and customer support.

Highlights

Excellent customer service and quick issue resolution
Functionality for podcast access through pop-up player or embedded page
Customization options for player design
Concerns about mobile version not loading properly
Difficulties in reaching out to company for help

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    25% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 17, 2024

Customer service was great! Fully understood and solved any problem I had. Also provided thorough information to help me understand how they did so I’m able to do it myself. Highly recommend.

Using app

--

Total reviews

5

Average rating

4.8

Developer Reply

Hello there, Thank you for your kind feedback! We're glad to hear our agents were able to help you set up the app 🙂 We hope you enjoy it! Best regards, Elfsight

3 / 5 Share

Sept. 4, 2022

So far this app is not what I had expected. Web version Is decent and the mobile refuses to load and reaching out for help from the company so far has not been fruitful. But I will plan on revising this is my issue is solved....If I cannot find a solution within a few weeks I may have to look for a competitor.

Using app

17 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello John, Thank you for your comment! We're very sorry to hear the app is giving you a hard time. We try our best to create a great user experience, and we're sorry to have disappointed you! ​ ​We can see that one of our agents has already reached out to you and is working hard on your case. Please stay in touch with them and they will make sure to fix everything for you! If any other questions come up, you can always message us at https://help.elfsight.com/?contact=1, we'll be delighted to help :) Best regards, Elfsight

5 / 5 Share

Feb. 8, 2022

Excellent. We use it to give people access to our podcast as a pop up player or an embedded page app and it does both things excellently. We recently had a small issue with it and the developer fixed it in less than 24 hours and were very helpful. Cannot recommend enough!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

This app is giving me exactly what I was hoping for in terms of easy access to my podcast, including past episodes, right from my Shopify store. I like that I could customize the look of the player, and most importantly, I received very attentive customer service during installation. The Elfsight support seems to be first-rate. Thanks so much!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

All reviews

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