Podcast Player by Elfsight for Shopify

Podcast Player by Elfsight

Audio podcast player. Embed Podcasts to your store.

Developer

Rating

4.9

feedback

5

Reviews

chart

#4,037

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    40%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the company. Users appreciate the quick and helpful assistance they received during installation and when facing any issues. The app is commended for its functionality in providing easy access to podcasts on both web and mobile platforms. However, there is a minor concern raised by one user regarding the mobile version's loading issues and the initial difficulty in reaching out to the company for help. Overall, the app seems to meet users' expectations in terms of features and customer support.

Highlights

Excellent customer service and support during installation
Functionality for easy access to podcasts on web and mobile
Minor issue with mobile version loading and initial difficulty in reaching out for help

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    20% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 15, 2025

They are so on point and i love the fact that i got help with installation. Why not? It is FREE. Very friendly customer service and professional. I look forward to using their app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

Customer service was great! Fully understood and solved any problem I had. Also provided thorough information to help me understand how they did so I’m able to do it myself. Highly recommend.

Using app

7 months

Total reviews

5

Average rating

4.8

Developer Reply

Hello there, Thank you for your kind feedback! We're glad to hear our agents were able to help you set up the app 🙂 We hope you enjoy it! Best regards, Elfsight

3 / 5 Share

Sept. 4, 2022

So far this app is not what I had expected. Web version Is decent and the mobile refuses to load and reaching out for help from the company so far has not been fruitful. But I will plan on revising this is my issue is solved....If I cannot find a solution within a few weeks I may have to look for a competitor.

Using app

17 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello John, Thank you for your comment! We're very sorry to hear the app is giving you a hard time. We try our best to create a great user experience, and we're sorry to have disappointed you! ​ ​We can see that one of our agents has already reached out to you and is working hard on your case. Please stay in touch with them and they will make sure to fix everything for you! If any other questions come up, you can always message us at https://help.elfsight.com/?contact=1, we'll be delighted to help :) Best regards, Elfsight

5 / 5 Share

Feb. 8, 2022

Excellent. We use it to give people access to our podcast as a pop up player or an embedded page app and it does both things excellently. We recently had a small issue with it and the developer fixed it in less than 24 hours and were very helpful. Cannot recommend enough!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

This app is giving me exactly what I was hoping for in terms of easy access to my podcast, including past episodes, right from my Shopify store. I like that I could customize the look of the player, and most importantly, I received very attentive customer service during installation. The Elfsight support seems to be first-rate. Thanks so much!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

All reviews

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