Podcast Player by Elfsight for Shopify

Podcast Player by Elfsight

Audio podcast player. Embed Podcasts to your store.

Developer

Rating

4.8

feedback

3

Reviews

chart

#4,723

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    100%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with positive and negative aspects highlighted by users. On the positive side, customers appreciate the helpful and friendly customer service provided by the app developers. The installation assistance being free is also a plus point. Users find the app useful for giving access to podcasts through a pop-up player or embedded page, and praise the quick resolution of any issues by the developer within 24 hours. However, there are concerns raised about the mobile version of the app not loading properly, leading to frustration. Some users have faced difficulties in reaching out to the company for help, which has impacted their overall experience. There is a possibility that users may consider switching to a competitor if the issues are not resolved in a timely manner.

Highlights

Positive customer service experience and free installation assistance
Usefulness for podcast access through pop-up player and embedded page
Quick resolution of issues by developer
Concerns about mobile version not loading properly
Difficulty in reaching out to company for help

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    33% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 15, 2025

They are so on point and i love the fact that i got help with installation. Why not? It is FREE. Very friendly customer service and professional. I look forward to using their app.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Obees Box, Thank you for your kind words and for taking the time to share your experience! 🌟 We're delighted to hear that our support team met your expectations. Your success means everything to us! Best wishes, Elfsight

3 / 5 Share

Sept. 4, 2022

So far this app is not what I had expected. Web version Is decent and the mobile refuses to load and reaching out for help from the company so far has not been fruitful. But I will plan on revising this is my issue is solved....If I cannot find a solution within a few weeks I may have to look for a competitor.

Using app

17 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello John, Thank you for your comment! We're very sorry to hear the app is giving you a hard time. We try our best to create a great user experience, and we're sorry to have disappointed you! ​ ​We can see that one of our agents has already reached out to you and is working hard on your case. Please stay in touch with them and they will make sure to fix everything for you! If any other questions come up, you can always message us at https://help.elfsight.com/?contact=1, we'll be delighted to help :) Best regards, Elfsight

5 / 5 Share

Feb. 8, 2022

Excellent. We use it to give people access to our podcast as a pop up player or an embedded page app and it does both things excellently. We recently had a small issue with it and the developer fixed it in less than 24 hours and were very helpful. Cannot recommend enough!

Using app

26 days

Total reviews

1

Average rating

5.0

All reviews

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