Podcast Player by Elfsight for Shopify

Podcast Player by Elfsight

Audio podcast player. Embed Podcasts to your store.

Developer

Rating

3.8

feedback

3

Reviews

chart

#8,082

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    67%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with one user expressing disappointment in the app's performance on mobile and the lack of helpful customer support. They are considering looking for an alternative if the issues are not resolved. On the other hand, two users gave the app a perfect rating, praising its functionality in providing access to podcasts through a pop-up player or embedded page. They highlighted the excellent customer service and quick resolution of any issues by the developer. Overall, the app seems to offer easy access to podcasts with customizable features and responsive customer support.

Highlights

Disappointing performance on mobile and unhelpful customer support
Excellent functionality for podcast access
Responsive and helpful customer service
Customizable player design
Ease of access to podcasts

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    33% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Sept. 4, 2022

So far this app is not what I had expected. Web version Is decent and the mobile refuses to load and reaching out for help from the company so far has not been fruitful. But I will plan on revising this is my issue is solved....If I cannot find a solution within a few weeks I may have to look for a competitor.

Using app

17 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello John, Thank you for your comment! We're very sorry to hear the app is giving you a hard time. We try our best to create a great user experience, and we're sorry to have disappointed you! ​ ​We can see that one of our agents has already reached out to you and is working hard on your case. Please stay in touch with them and they will make sure to fix everything for you! If any other questions come up, you can always message us at https://help.elfsight.com/?contact=1, we'll be delighted to help :) Best regards, Elfsight

5 / 5 Share

Feb. 8, 2022

Excellent. We use it to give people access to our podcast as a pop up player or an embedded page app and it does both things excellently. We recently had a small issue with it and the developer fixed it in less than 24 hours and were very helpful. Cannot recommend enough!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

This app is giving me exactly what I was hoping for in terms of easy access to my podcast, including past episodes, right from my Shopify store. I like that I could customize the look of the player, and most importantly, I received very attentive customer service during installation. The Elfsight support seems to be first-rate. Thanks so much!

Using app

15 days

Total reviews

1

Average rating

5.0

All reviews

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