Elogy for Shopify
Developer
View on App Store

Rating

1.4

feedback

2

Reviews

chart

#4,252

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    0%
  • More than a year
    50%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users praise the app for its fantastic performance, excellent customer service, and reliability. Customers recommend it to others as a secure and reliable option. However, there are also several negative aspects highlighted in the reviews. Users mention issues with canceled orders not syncing, incorrect product quantities initially, discrepancies in product weights leading to higher shipping costs, misleading information about free packaging, order management errors causing customer loss, inability to generate return labels, and lack of courier preference configuration.

Highlights

Positive feedback on app performance, customer service, and reliability
Negative feedback on order syncing, product quantity discrepancies, shipping costs, and order management errors
Issues with return label generation and courier preference configuration

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 29, 2025

- Gli ordini annullati non si sincronizzano. - Inizialmente aggiungeva quantità che non esistevano, poi il bug è stato risolto. - I pesi del prodotti erano totalmente diversi da quelli indicati su shopify per cui venivano fatturate spedizioni con prezzi molto più alti. - L'offerta commerciale indicava imballaggio gratuito ma a quanto pare non considerano le scatole imballaggi. - Tanti errori anche in fase di gestione ordine che alla fine ti portano a perdere clienti. - Impossibilità di generare etichette per i resi. - Impossibilità di configurare preferenze sui corrieri.

Using app

--

Total reviews

2

Average rating

1.0

5 / 5 Share

Oct. 4, 2022

app fantastica, azienda super performante e servizio clienti molto gentile. Lo consiglio a tutti. Elogy è una sicurezza!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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