Mutts and Hounds review for Notify Me, Back in Stock: CW

I'm afraid this app has gone downhill in the last few months, since we wrote a positive review. This seemed to happen from when the app changed from 'CW Back In Stock to 'Ecomsend Restock'. Firstly the developer randomly sent an email to all subscribers saying several products were back in stock, when they weren't. Secondly the chat function just doesn't understand simple questions, I would like to know the date when a back in stock email was sent and checked, but they don't seem to understand my query!