Ten Twelve review for Notify Me, Back in Stock: SW

Although the app initially seemed to meet our needs, unfortunately I now have to leave a less-than-positive review. Lately, we’ve been experiencing some fairly serious issues that are affecting our customers’ experience (emails being sent when they shouldn’t be, and emails not being sent when they should be). Unfortunately, communication via chat isn’t very smooth; they have a hard time understanding the problem, and they often take a long time to respond. Besides that, they don’t offer any compensation either, beyond just apologizing. We’ll give this app one last chance on our e-commerce site; we hope we don’t have any more serious issues.