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Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating it must have been. It's disheartening to know that our app did not meet your expectations, especially when you were looking for support and solutions. We take your concerns seriously, and we want to learn more about what went wrong. Your satisfaction is important to us, and we’d like to resolve any issues you encountered. If you could share more details about the specific challenges you faced, it would help us improve our services and ensure that this doesn’t happen again. Please don’t hesitate to reach out to our support team directly; we’re here to listen and assist you in any way we can. We appreciate your feedback as it guides us toward making necessary improvements. Thank you for giving us the opportunity to address your concerns, and we hope to make this right for you.