Email My Webhooks
Get email notifications for important events on your store!
Rating
3.2
feedback
16
chart
#919
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
6%
-
Less than a month
6%
-
Less than a year
44%
-
More than a year
38%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, many users appreciate the app's functionality in providing instant notifications when a new customer signs up. They find it useful for staying updated and making quick decisions. Users also praise the developers for their responsiveness and support, with some mentioning personalized assistance. However, on the negative side, there are complaints about the app not working or opening, as well as issues with incorrect customer information being sent in emails. Some users feel misled about the app being free for only a limited number of notifications, leading to a sense of being cheated. Despite these drawbacks, the majority of reviews highlight the app's effectiveness in improving customer communication and decision-making processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 24, 2023
Was working for some time but now it does not work or even open. I would not recommend this app. I emailed support too but got no response.
Greetings! We are sorry to hear that you are having issues with our app, It does not appear that we ever received a support request from you. We are sorry for the grief this has caused. If possible, can you send an email with the issues you are encountering to: [email protected] We will gladly work with you to sort out this issue! Sorry again for the inconvenience.
Sept. 20, 2022
Every time I placed a refund in my Shopify site, I would receive the email back from Webhooks with a totally different customer name, address etc. The link takes us back to our customer, but the information is completely wrong! I am concerned this is a privacy violation on Webhooks end.
**Update** We have now solved the issue you were having! We apologize again for the inconvenience! We are really sorry to hear you are having issues with our app. We are aware of these issues and our doing our best to try and fix them. We have a small team, so when issues like this come up it is difficult for us to resolve them with the same speed as other larger teams. We have contacted all available parties and are working to resolve this issue.
Oct. 30, 2021
App works and is SO simple its riduciously. We are using it to get emails when a customer creates an account - this is beyond great. Keep up the great work guys.
Thank you for the lovely words! Glad you like it.
June 17, 2021
Absolute Game Changer For Our Company! We can not say enough great things about this app! The developers really knew what they were doing! This app has proven to be an integral part of our daily business. The developer actually worked with us personally to incorporate a special request. Our favorite part is knowing as soon as a new customer creates an account. "The Early Bird Gets The Worm"....and this app greatly improves our chance of success!! Well Done!
Thank you so much for the review! It was awesome working with you, and I hope we can work together again in the future!
April 6, 2021
We've had this app installed for a while. You say its free but we have just been notified its only for 50 notifications! You should make that clear in the beginning. I'm looking for an alternative as we feel cheated.
Thank you for your review. We are sorry to hear that you feel that way, and based on your feedback we have updated the app listing to make it clear that we no longer provide unlimited emails. We recently made the shift to a paid model, as we can no longer support unlimited emails to our merchants free of charge. Thank you again for your feedback. If you have any more questions or concerns feel free to contact us at [email protected]
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