Laromy review for emarketing
Nov. 5, 2019
I installed the app becouse I believed in the purpose of it. It sound perfect. After I installation, appear an error. I reported to the support team. I get one first answer but the problem still there. Then, I tried to open in another browser (explorer) and worked. I reported to the team what could be the problem (the app does not works well on Chrome broswer) and after more than 3 days, no one answered. How is it possible to trust on a app that not works propally and the team seems not to care about it... (even when I reported what I though the couse of the error). I did read all the feedback, but I decided to get a shot and try it. What a waste of my time. TO ALL ECOMMERCE STORES.... DON'T EVEN BOTHER TO INSTALL IT.
Hello, Laromi, We are very sorry to hear what a negative experience you had with our app and especially with our service team! This should never happen and we understand your indignation at this point and apologize! We have trained our staff intensively over the last year to handle such negative experiences. Thank you very much for your feedback that helped us to improve. Best regards, Your emarketing team!
