Engees Abandoned Cart Recovery
Customer's Convert Abandoned Cart to Draft Orders in One Click
Rating
2.8
feedback
5
chart
#7,723
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
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Less than a day
0%
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Less than a month
20%
-
Less than a year
40%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with some users experiencing issues with the app crashing and errors when trying to convert abandoned carts to draft orders. However, there are positive comments about the app's initial helpfulness and great support received when facing issues. Users appreciate the personal touch in abandoned cart recovery and the expedient customer service. Improvement is needed to address the app crashing and error messages during the conversion process.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 26, 2023
When I installed this app, it helped a lot and worked great but now it keeps on crashing. It doesn't let me create Draft Orders. Now I am unable to convert my abandoned Carts to Draft Orders. Please improve or fix the app.
Dec. 14, 2022
This is a whole lot of "NOPE!". Install take seconds and seems easy enough to use. But every abandon cart i tried to convert to a draft, i got App error messages saying "Unable to fetch checkout from shopify" with a clickable link (where it supposed to go, no one knows) that doesnt work either, dead link. The contact support button takes you to some shady unknown Whatsapp url to a company that has no name.
Sept. 6, 2022
it help me convert the abandoned checkout into a draft order....great support was received every time I faced any issue.
April 18, 2022
It's a great idea. But, only worked once for me. Now, just keep getting errors when creating a draft order out of abandoned cart. Then it takes me to a different shopify store. It's a bit concerning.
Hello Sir I am sorry to see that you have faced a problem. If you will allow us we can check the issue and give you a timely resolution for same.
Sept. 13, 2021
Extremely helpful app in abandoned cart recovery with a personal touch. No more robotic responses, add more personable responses & product enticement. TFC&H Co approved!!! Also customer service is expedient & helpful.
Thank you for such kind words...We are here to support you always..
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