Engees Abandoned Cart Recovery
The reviews for this Shopify App highlight both positive and negative aspects. Users appreciate the app's functionality in recovering abandoned carts, which is seen as a great tool when it works. However, there are recurring issues with the app getting stuck on 'Processing...' and error messages when trying to convert abandoned carts to draft orders. Some users have also expressed concerns about being redirected to different Shopify stores and encountering dead links. Overall, there is a mix of frustration with the app's performance and appreciation for its concept.
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I really appreciate the app’s functionality when it works—it’s a great tool for recovering abandoned carts! However, it frequently gets stuck on 'Processing…', which can be frustrating. Could the developers please address this issue? Thanks for your hard work! Update: 7 months after my original review this issue is worst.
This is a whole lot of "NOPE!". Install take seconds and seems easy enough to use. But every abandon cart i tried to convert to a draft, i got App error messages saying "Unable to fetch checkout from shopify" with a clickable link (where it supposed to go, no one knows) that doesnt work either, dead link. The contact support button takes you to some shady unknown Whatsapp url to a company that has no name.
It's a great idea. But, only worked once for me. Now, just keep getting errors when creating a draft order out of abandoned cart. Then it takes me to a different shopify store. It's a bit concerning.
Hello Sir I am sorry to see that you have faced a problem. If you will allow us we can check the issue and give you a timely resolution for same.
Extremely helpful app in abandoned cart recovery with a personal touch. No more robotic responses, add more personable responses & product enticement. TFC&H Co approved!!! Also customer service is expedient & helpful.
Thank you for such kind words...We are here to support you always..
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