Engees Abandoned Cart Recovery
Merchants appreciate the app's functionality in recovering abandoned carts, but there are recurring issues with it getting stuck on 'Processing...' and error messages when trying to convert carts to draft orders. Some users have also expressed concerns about being redirected to different Shopify stores and encountering dead links. The app's concept is praised, but the execution and technical issues need improvement.
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I really appreciate the app’s functionality when it works—it’s a great tool for recovering abandoned carts! However, it frequently gets stuck on 'Processing…', which can be frustrating. Could the developers please address this issue? Thanks for your hard work! Update: 7 months after my original review this issue is worst.
This is a whole lot of "NOPE!". Install take seconds and seems easy enough to use. But every abandon cart i tried to convert to a draft, i got App error messages saying "Unable to fetch checkout from shopify" with a clickable link (where it supposed to go, no one knows) that doesnt work either, dead link. The contact support button takes you to some shady unknown Whatsapp url to a company that has no name.
It's a great idea. But, only worked once for me. Now, just keep getting errors when creating a draft order out of abandoned cart. Then it takes me to a different shopify store. It's a bit concerning.
Hello Sir I am sorry to see that you have faced a problem. If you will allow us we can check the issue and give you a timely resolution for same.
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