Engines: Discount & Free Gifts for Shopify

Engines: Discount & Free Gifts

Shopify discount app to create unlimited discounts & offers

Rating

4.6

feedback

240

Reviews

chart

#8,017

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    16%
  • Less than a month
    34%
  • Less than a year
    40%
  • More than a year
    9%

Reviews Summary

The reviews for the Discount Box Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer support, easy installation, helpful technical service, and a variety of discount options available. Users appreciate the affordability of the app and the quick response from the support team in resolving issues. However, negative feedback revolves around issues with the app not working as expected, difficulties in setting up specific discount functions, and challenges with time zone differences affecting support availability. Some users also mentioned problems with the app's compatibility with new themes and discrepancies in cost calculations compared to Shopify's calculations.

Highlights

Excellent customer support and quick response from the support team
Easy installation and helpful technical service
Variety of discount options available
Affordability of the app
Issues with app functionality and compatibility with new themes

Rating Breakdown

  • 5
    87% (208 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (5 ratings)
  • 1
    7% (16 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 6, 2022

Despite multiple messages over may days, I haven't received any responses to get the coding to work in our store. I set everything up with the discounts but they don't display because the 'auto install' doesn't install it and the instructions to manually install aren't applicable with new themes. It was a waste of valuable time.

Using app

About 1 month

Total reviews

2

Average rating

1.5

5 / 5 Share

Feb. 23, 2022

I have recently added this app to my shopify store but could not do the settings by myself so I contacted their customer service and they fixed everything for me within a day. Now it is running perfectly. The price is also good and affordable. I just want to put it in action and see the result :)

Using app

25 days

Total reviews

2

Average rating

4.5

1 / 5 Share

Dec. 31, 2021

I wanted this app to use the wholesale function, however, you must set up the volume discount in order to use the wholesale function. It also does not calculate the cost and differs by a few cents when compared to Shopify's calculations. Even though it is only a few cents, this is a deal-breaker for me as the consumer may question. I tried to resolve this, however, being that this company is in the UK, it is impossible to get support to resolve these issues unless I stay up past midnight or wake up extremely early. Understandably, this is not their problem, however, they were unwilling to help me out with the time zone issue. Hence, the reason for deleting this app and the search continues.

Using app

26 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Aug. 3, 2021

This app meets everything I need and the technical service helped me to achieve what was being reflected because another app had a bad code. Really worth it. They are always there to help. They are excellent! I recommend it. the best

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2021

superb app. Really easy to install and super active support from the developers aswell. highly recommended for unique discount offers integration in your shopify store.

Using app

9 months

Total reviews

6

Average rating

4.5

All reviews

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