Engines: Discount & Free Gifts
Shopify discount app to create unlimited discounts & offers
Rating
4.6
feedback
240
chart
#8,447
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
16%
-
Less than a month
34%
-
Less than a year
40%
-
More than a year
9%
Reviews Summary
The reviews for the Discount Box Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer support, easy installation, helpful technical service, and a variety of discount options. Users appreciate the affordability of the app and the quick response from the support team. However, negative feedback revolves around issues with coding, difficulties in setting up discounts, slow loading times, and limitations in functionality such as the inability to limit discounts to specific collections or the app interfering with site layout. Some users also mentioned timezone challenges when seeking support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 6, 2022
Despite multiple messages over may days, I haven't received any responses to get the coding to work in our store. I set everything up with the discounts but they don't display because the 'auto install' doesn't install it and the instructions to manually install aren't applicable with new themes. It was a waste of valuable time.
Feb. 23, 2022
I have recently added this app to my shopify store but could not do the settings by myself so I contacted their customer service and they fixed everything for me within a day. Now it is running perfectly. The price is also good and affordable. I just want to put it in action and see the result :)
Dec. 31, 2021
I wanted this app to use the wholesale function, however, you must set up the volume discount in order to use the wholesale function. It also does not calculate the cost and differs by a few cents when compared to Shopify's calculations. Even though it is only a few cents, this is a deal-breaker for me as the consumer may question. I tried to resolve this, however, being that this company is in the UK, it is impossible to get support to resolve these issues unless I stay up past midnight or wake up extremely early. Understandably, this is not their problem, however, they were unwilling to help me out with the time zone issue. Hence, the reason for deleting this app and the search continues.
Aug. 3, 2021
This app meets everything I need and the technical service helped me to achieve what was being reflected because another app had a bad code. Really worth it. They are always there to help. They are excellent! I recommend it. the best
July 5, 2021
superb app. Really easy to install and super active support from the developers aswell. highly recommended for unique discount offers integration in your shopify store.
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