All reviews

Rating Breakdown

  • 5
    89% (93 ratings)
  • 4
    6% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2021

OMG!!! the best affiliate app on the app store, so easy to work and more importantly easy for our affiliates. Auto payments, never any issues, and faultless interactions

Using app

2 months

Total reviews

10

Average rating

4.8

Developer Reply

Thank for the feedback and love the enthusiasm!! Let us know if we can assist with anything going forward.

5 / 5 Share

May 6, 2021

We've been using the Enlistly app for several months and we've had good success with it so far. We have about 30 "Ambassadors" on our program so far, and everything is working smoothly.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the feedback and glad to hear about your success so far with enlistly!

5 / 5 Share

May 4, 2021

Though I am just starting out with this app, it seems to be very understandable and I am looking forward to using this app to overall boost my sales!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review and feedback! We are looking forward to see enlistly boost your sales! Don't hesitate to contact us for anything.

5 / 5 Share

May 3, 2021

I use this app to help me financially take care of the brand ambassadors I have. I haven't used the full potential of the app yet, but I am constantly learning how I can reach my brand fam to help them reach their audiences which in turn will put money in my pocket and theirs! The price for this is also pretty legit compared to more expensive apps that do the same exact thing! Impressed so far.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review, Hook's Rubs & Spices. We appreciate the feedback and look forward to helping you leverage enlistly to it's full potential.

5 / 5 Share

Nov. 11, 2020

Hello, I added a new affiliate and when I place an order from its internet link, the money appears on the account of another affiliate. Could you help me solve this problem please? Here is my mail : [email protected]

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, it sounds there might be some confusion. This sounds like a support inquiry. I am going to send you a message through our support channel.

5 / 5 Share

July 25, 2022

Best affiliate app suited for our needs. With recent total redesign even much better user experience. An overall no-brainer for us as the team from Enlistly was adding requested custom features extremely rapidly. I´ve especially enjoyed working with Reda. Definitely recommending.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2020

App is working good and easy to use. When I had questions support was very helpful and pretty quick. I'd give it a try and see how it does with your store.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2021

An amazingly simple app that is very powerful. I also think the pricing structure is fair compared to other apps. I would highly recommend it to anyone getting started (or those that have hundreds of affiliates).

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. As we continue to provide an affordable feature full affiliate solution your feedback is very much appreciated! We will be reaching out in regards to getting your referral orders retroactively synchronized.

1 / 5 Share

June 19, 2019

My initial review was left Jan 2019, I have updated it on June 2019. Developers have offered to help with bulk pay although it's another time consuming process and not readily available to every Enlistly customer as it should be. I'm still not able to bulk pay but will note they provided additional options beyond what's on the platform. I unfortunately still have one major gripe which prevents this system from being beneficial to me. I'm quite angry at myself for choosing Enlistly and not dumping them when I had fewer affiliates, and equally angry at Enlistly for stringing me along saying they'll implement this basic feature that all their competitors have "soon". A new affiliate can sign up and tell you what coupon code they want. You have to manually make that coupon code, then assign it to the referral on a separate section of the platform. Other similar apps create the code automatically. This may not sound like much until you've done it 100+ times and stop looking at applications because it takes too long to create coupons only to see if maybe they'll generate sales. I now have too many affiliates to switch to a better alternative than Enlistly without it being a nightmare. I've asked for 7 months to please be able to automatically create the coupon code the affiliate requests, and I've been strung along saying it would be available soon. I've sent a follow up every month since the initial request and haven't gotten a reply in the past 4 months. Please do as much research as you can before choosing an affiliate service. Once you're locked in with many affiliates, it becomes a nightmare to switch. I would not recommend this one until they offer automatic coupon code assignment.

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi there! We appreciate your updated feedback and understand your frustrations regarding the bulk pay process and the delayed implementation of the automatic coupon code assignment feature. We sincerely apologize for any inconvenience caused and assure you that your concerns are being taken seriously. Regarding your concern, we don't have automatic coupon code assignment for the moment but bulk payment is available through paypal (mass payout through CSV). If there's anything specific you'd like to discuss or if you have further suggestions, please feel free to reach out to our support team at [email protected]. We value your feedback and are dedicated to enhancing your experience with Enlistly. Thank you for your understanding. Regards, Ivy

1 / 5 Share

Oct. 6, 2018

didnt work after support took awhile to reply me, then the next reply didnt came despite multiple requesting for help thru email.

Using app

7 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi there. I'm sorry to hear about the challenges you've faced with our support and the functionality of our app. This is not the level of service we aspire to provide. Your experience is important to us, and we're committed to resolving any issues promptly. I'll ensure that your concerns are escalated to the relevant team for immediate attention. If there's any specific information you can provide, it would greatly assist us in addressing your situation. Thank you for bringing this to our attention, and we appreciate your patience. - Ivy

5 / 5 Share

Aug. 20, 2018

Pros: -Very low price with absolutely no hidden charges -No limits at all unlike many other affiliate marketing apps (Includes number of affiliates, orders and commissions) -Affiliates can edit their link to may it conform to their them or their brand -Tracking, tracking, and more tracking -Reasonable customer service response time (3-5 hours) in business hours from my experience -Best referral app I could find for the money after lots of research Meh: -Can technically pay affiliates in any way you wish as long as you mark it as paid, however PayPal is integrated Cons: -The in-app messaging isn't actual direct messaging it's just a form that sends a regular email for you from your Shopify email address Overall very underrated app, would recommend.

Using app

25 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 9, 2018

Exactly what I was looking for. The platform is clean and easy to use for both shops and affiliates. I would love to see a feature to bulk/auto pay affiliates one day! We've just launched, but we're excited to start using it.

Store

Brttl

Using app

2 months

Total reviews

4

Average rating

4.5

Developer Reply

Hi! Thank you for your positive feedback! We're thrilled to hear that our platform aligns with what you were seeking and that you find it clean and easy to use for both shops and affiliates. As of this moment, we already have bulk pay on our app. It's valuable insights like yours that help us enhance our platform. As you embark on your journey with us, feel free to reach out if you have any questions or need support. We're excited to be part of your success! - Ivy

5 / 5 Share

March 27, 2018

Works perfectly for a very fair price.. No tiers of pricing structures.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2018

Love this! Easy to use affiliate program

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

April 11, 2018

I have not received responses to my queries.

Using app

12 months

Total reviews

5

Average rating

4.2

Developer Reply

Hello! We sincerely apologize for any delay in responding to your queries. Your concerns are important to us, and we're committed to addressing them promptly. To assist you better, could you please provide more details about your queries or reach out to our support team at [email protected]? We'll make it a priority to ensure your questions are answered and any issues are resolved. Thank you for your understanding, and we appreciate the opportunity to assist you. Thank you! - Ivy

4 / 5 Share

Aug. 11, 2017

Customer service replies quick but it keeps crashing every few days

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for reaching out, and we appreciate your positive feedback regarding our customer service response time. However, we are sorry to hear about the persistent issue with the app crashing. Our technical team already investigated and resolved this matter. We are committed to resolving this issue promptly to ensure a smoother experience for you. Thank you for your understanding, and we apologize for any disruption this may have caused. - Ivy

5 / 5 Share

June 22, 2017

Great app! But even better customer service, I emailed asking if the app had a particular function and the team implemented it for us within a very short timeframe. Excellent support team - thanks a lot Enlistly!!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2017

Great app, great support staff, and incredible pricing! DEFINITELY get if you want to work with affiliates.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2016

It's exactly a great solution for our business! Thank you for a favorable price, thanks to which we have a chance to develop us. You've done a very good job. :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 14, 2016

A little confusing at first, should be more informative in the beginning (step-by-step guide). Haven't made any affiliate sales through this yet so i don't how if it actually works, but i invited affiliates and the UI is really sleek and lightweight, easy to use once learned

Using app

4 months

Total reviews

6

Average rating

3.8

Developer Reply

Hello, Thank you for sharing your feedback with us. We appreciate your insights on the initial user experience. We're glad to hear that you find the UI sleek and lightweight once you become familiar with it. We understand the importance of clarity that's why we are currently building an app in the app onboarding. If you have any questions or need assistance as you explore the affiliate program, please feel free to reach out. We're here to help and ensure you get the most out of our platform. Thank you for being a part of our community. - Ivy