Quimby review for Inkedjoy ‑ Print On Demand

As long as inkedjoy needs me to pay for something they are attentive, like when they needed me to pay for their branding service, but I have asked them multiple questions through their chat/ticketing system and they have not responded to me. I had a question about my first order, and they quickly sent me a tracking number when I placed the order, but the tracking number does not have any data in it, so I can only assume that they haven’t shipped it yet. I asked multiple times as to the status and have gotten no response.