FLASHER review for Inkedjoy ‑ Print On Demand

Jan. 11, 2024

**second update** The products did eventually arrive to customers after approx. 3 weeks, all with massive quality issues. The items look nothing like what you would expect from mockups, the fabric is sheer and the printing looks really diluted. The "branding" is just them cutting off the old tag that is sewn in during the construction of the garment (leaving behing the part that is sewn in and the threads) and sewing on a new tag, which looks messy and you can tell was not done during the original construction, then attaching a poorly printed swing tag and putting the item in a poorly printed plastic bag. The plastic bags are all 1 size so a pair of women's underwear is loose in a bag sized for a men's T-shirt. I have had to issue 8 refunds and close my store due to this. **update** The design tool is great and Wendy is very nice, however the app has a lot of issues intergrating with Shopify. When a customer places an order it is not fulfilled automatically, you have to log in to Inkedjoy and pay manually to place the order. Lots of technical issues. Orders showing as "fulfilled" on Shopify and customers recieving emails saying their items are on the way when they haven't been fulfilled yet, and others showing "not fulfilled" when they should say "processing". Got many emails from Shopify saying that InkedJoy has rejected my request for fulfillment but Wendy assures me that they will be fulfilled anyway. Also very slow processing. One of my customers ordered an item 2 weeks ago with express postage, 9 days later InkedJoy finally said it was fulfilled and added tracking, but the tracking still does not show that the item is on it's way. I have had to send a refund to the customer at my own expense as InkedJoy told me they don't do refunds. All orders take over a week before they are posted and tracking for all of my orders still shows "unknown" even after many days so I have no clue where any of my orders are at this stage.