Soulful Style Boutique review for Inkedjoy ‑ Print On Demand

April 17, 2024

I just received a sample of my products I designed and the quality is exceptional! I cannot wait to purchase more samples and showcase to my customers. The level of customer service has also been exceptional; they are super responsive and very helpful. A couple of things to note: 1. Just because a shipping label is created doesn't mean the items are ready to ship that day. My items did not ship until many days later causing a delay in my expectation of receiving the items. Now that I am aware of this I will make sure to add in a buffer of 3-5 additional days from the date the tracking label is made to when the items are actually shipped. 2. The laser cut wood earrings DO NOT come assembled. I have already advised them that this disclaimer should be in the product description so other shop owners are aware before purchasing the product. It was easy to assemble, however, I cannot dropship these items to customers because of it. Overall I am extremely pleased with the level of service from Inked Joy and am very happy to continue my partnership with them in designing custom clothing!