PERSONNALISE TON CADEAU review for Inkedjoy ‑ Print On Demand

Dec. 6, 2025

Don't be fooled by all the 5-star reviews you see on Shopify (or Trustpilot). I don't know how they managed to get them, but based on my experience, I highly doubt they are legitimate. Basically, if you have a problem with your orders (processing time, for example), you'll find the service to be completely mediocre. Orders waiting to be processed for a month (in the middle of the Christmas season... help!) The person who is supposed to be my account manager doesn't respond to my numerous messages. And the other person in customer service only knows how to give you generic answers (it's being processed, it's in progress... same answer after several messages), which don't help you deal with your customers' frustration. Getting a refund is a real battle. I'm trying products made directly in the US to see if they are treated better than those from China. PS: the quality is okay... nothing more.