Darkest Hour review for EPROLO‑Dropshipping & Branding
Nov. 13, 2019
Im coming here to warn you all before you waste HOURS downloading and editing countless titles. The shipping guarantee that they promise is a full blown lie! It takes 18 days MINIMUM for shipping I hate to write such a review but I feel this needs to be said. The customer service is terrible. Good luck getting ahold of anyone when you need a answer quickly. There are on a different time zone and it can take about 24 hours to get a answer and even then its not usually the correct question that needs to be answered. So you re-ask the question again and wait another 24 hours. THEN here is the real kick in the pants. If you import any items in the URL area ( importing Ali Express items etc.) they charge you a extra fee on top of the original price as a "finder fee" because according to them theyre needing to "find" the item. I had a item that normally costs me $3.50 they bumped it to $12.00 plus shipping. I was forced to buy off-line because of this price increase. I contacted Shopify right away and they contacted the company and the company said they didn't do it. However I have copies and screen shots proving what they did and them also admitting to it. Because of their 'finder fees" unethical business practices and lack of customer service I deleted over 600 + items , hours of time, including me paying someone to write beautiful descriptions on each product. THAT should tell you right there just how serious I am. 1. your shipping isn't 4-8 days its 18 2. I also paid for speedy express shipping on one item because I was told the item would take a month and the item STILL isn't delivered., I now have a upset client. The express shipping was refunded to me however they admitted that it was never applied to the product and they're " sorry" 3. $400 down the tubes to hire someone to write product descriptions that cant transfer to a different company even if its the same product. I wish someone would've warned me like I am warning you. Use at your own risk. DON'T IMPORT ITEMS THROUGH THE URL feature it will cost you extra. Don't believe be :? see for yourself.