Joy Global review for eRetail Express
Nov. 27, 2019
No customer support. No proper system in place. Wasted our Rs. 10,000 without any service. Try to get help from them but no revert. Would request all to stay away from this company. Better to go with Unicommerce/OMS Guru/Easyecom.
Dear Seller, We are truly sorry for the inconvenience which caused you such a bad experience. Policies and Procedures are an essential component of any organization to keep the mutual respect between the buyer and seller. But please allow us to make a better experience for you this time as we really don't want our customers to suffer like this. We would like to offer - If you subscribe to it again with the least amount to use the app, we will provide you two months of free subscription with unlimited orders to process. If you're interested in the offer, please contact our helpdesk. Regards, Vinculum