Rating
3.6
feedback
2
chart
#4,013
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Reviews Summary
The reviews for the Banmaerp Shopify app are mixed, with positive feedback on its seamless integration with Shopify, ease of use, and powerful order messaging features. Users appreciate the ability to batch up and down products, which has increased productivity. However, there are negative aspects highlighted in the reviews, such as the expensive pricing model based on unfulfilled orders synced, leading to high costs for users with multiple warehouses. The app is criticized for being spammy with constant prompts to buy more, lack of flexibility in payment options, and limitations in connecting with multiple suppliers. Despite these drawbacks, users acknowledge the helpful and responsive customer support.
Highlights
Rating Breakdown
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All reviews
July 13, 2023
We are already banmaerp users and this links seamlessly with Shopify. Easy to install, easy to use and powerful enough. The app offers best-in-class Shopify order messaging, allowing us to process orders efficiently and accurately. The ability to batch up and down products has greatly increased productivity.
Dec. 21, 2022
Very expensive app. It charges you per unfulfilled order synced. If you have several warehouses like ours and only want to fulfill orders from one location, you will need to pay for everything. Imagine your store gets 10000 orders monthly, but you only need to ship 500 from a certain location using Banma (another warehouse will fulfill the other orders without Banma). You will pay for all 10000 orders. It would be better to pay per order shipped, not synced. It is extremely spammy. If you run out of orders, the app becomes unusable. An annoying popup asking you to buy more will prompt on EVERY page, and you cannot close it for 10 seconds. Also, no refunds are given unless a critical failure in the platform interrupts operation. Considering medium/large plans, you can only pay yearly, this is not reassuring. At least the support was helpful and responsive. DIanxiaomi is better. It is a pity you can only connect with one supplier.
We are very sorry for the trouble caused by the pricing model. Banma erp charges only by quantity (not by function, store etc.) Users can purchase different quantities of VIP packages according to their business scale, which is a balance between the interests of new sellers and large buyers. Therefore, we are very sorry that we will not change the price model to match your needs. Banma erp support multi warehouse management and order processing. Processing all orders through the same erp is the best way to use it. Only in this way can erp provide you with more comprehensive data analysis and more accurate profit accounting.
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