Rating
3.0
feedback
2
chart
#4,251
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Reviews Summary
The Banmaerp app has received mixed reviews from users. Positive feedback includes its seamless integration with Shopify, ease of installation, and powerful order messaging features that enhance order processing efficiency. Users appreciate the ability to batch up and down products, which has increased productivity. However, negative aspects highlighted by users include the app's expensive pricing model, charging per unfulfilled order synced, regardless of the actual number of orders shipped. Users find the app spammy with annoying pop-ups prompting for additional purchases. Despite these drawbacks, users acknowledge the helpful and responsive customer support provided by the app.
Highlights
Rating Breakdown
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All reviews
July 13, 2023
We are already banmaerp users and this links seamlessly with Shopify. Easy to install, easy to use and powerful enough. The app offers best-in-class Shopify order messaging, allowing us to process orders efficiently and accurately. The ability to batch up and down products has greatly increased productivity.
Dec. 21, 2022
Very expensive app. It charges you per unfulfilled order synced. If you have several warehouses like ours and only want to fulfill orders from one location, you will need to pay for everything. Imagine your store gets 10000 orders monthly, but you only need to ship 500 from a certain location using Banma (another warehouse will fulfill the other orders without Banma). You will pay for all 10000 orders. It would be better to pay per order shipped, not synced. It is extremely spammy. If you run out of orders, the app becomes unusable. An annoying popup asking you to buy more will prompt on EVERY page, and you cannot close it for 10 seconds. Also, no refunds are given unless a critical failure in the platform interrupts operation. Considering medium/large plans, you can only pay yearly, this is not reassuring. At least the support was helpful and responsive. DIanxiaomi is better. It is a pity you can only connect with one supplier.
We are very sorry for the trouble caused by the pricing model. Banma erp charges only by quantity (not by function, store etc.) Users can purchase different quantities of VIP packages according to their business scale, which is a balance between the interests of new sellers and large buyers. Therefore, we are very sorry that we will not change the price model to match your needs. Banma erp support multi warehouse management and order processing. Processing all orders through the same erp is the best way to use it. Only in this way can erp provide you with more comprehensive data analysis and more accurate profit accounting.
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