Trickster Company review for Erplain B2B Sales & Inventory

March 22, 2018

I had been looking for an app that will allow me to track product/inventory costs and; manage suppliers, purchase orders and inventory at multiple locations for over a year and half. The apps I found were way too expensive, didn't fit my needs, way too complicated or had poor reviews. I finally discovered erplain. I'm extremely pleased using erplain. The pricing is very fair that scales to your monthly orders and number of users. The ability to link Shopify quantities to one inventory location or total inventory was a must which erplain does very well. The question and answer session I had with Arnaud really sold me. His philosophy is that the program should be flexible enough to meet the needs of the customer. The customer shouldn't have to conform their business processes to meet the needs of program. I'm an old computer programmer from the DOS era 80's and always believed in this philosophy. I've had other potential apps tech people tell me that I really should do business their way so I can use their app since that is "best practice." Crazy. The support with erplain is very good as they are very responsive and timely. I had one issue with exporting certain data and erplain was able to add that feature within the same day. While the app certainly doesn't have everything that everyone would want its simplicity is a big plus. I think that with time that the app will continue to improve as I've seen some significant upgrades coming soon. One area that is lacking for me is the ability to track supplier credits. But I hear that the erplain team is looking at possibly adding that feature. erplain really does listen to their clients so I imagine that if other users ask for this feature they likely will add it. While many may want to link this app to both Shopify and Quickbooks Online, QBO, at the same time that feature may come later. I don't see the link to QBO as a priority as I get info from erplain to post monthly summary transactions. Some apps I've seen linked to QBO will bog down QBO with way too many daily transactions when only summary transactions are necessary depending on your business. I usually don't spend this much time writing such a long review, but I'd like others to join this app as it makes it a stronger long-term company that will continue to grow and enhance the app. If you are a small company like ours you really should be excited about this app.