eShipz || Shipping Software
The reviews for the Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ease of use, excellent customer support, and smooth integration process. The app is praised for simplifying the shipping process, providing real-time tracking, and offering versatile carrier options. Users also highlight the efficient automation features that save time and reduce manual errors. However, there are negative reviews mentioning issues with customer service, slow performance, and unwanted emails. Some users reported difficulties in getting timely responses to their queries and expressed frustration with certain sales representatives.
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Horrendous customer experience! Downloaded this to test it out and decided I didn't need it. I still receive daily emails in my work and personal email about low credits. Opened multiple tickets and no response. I do not want to receive any emails from them but it's starting to feel like harassment
Thank you for sharing your feedback. We're sorry to hear about your experience and apologize for the frustration caused by the continued email notifications. This issue has been resolved.
Hopeless experience with the application, too slow and so much of malfunctioning. Very Very bad experience, please don't use this app.. Sales person is also not helpful. After the first call, he starts disconnecting the calls continuously. His name is Rajat Sharma.
We're sorry to hear about your experience and understand your disappointment. The feedback you've shared regarding the application's performance and customer service is important to us.We will review the issues you've highlighted and investigate the concerns regarding both the application experience and customer communication.
Good to use the app, very supportive
This app is very usefull for shopify, Best Customer Support.
good support with Mahidhar, thank you sir for your support.
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