eShipz || Shipping Software
The reviews for the eShipz Shopify App are a mix of positive and negative feedback. On the positive side, users appreciate the app's ease of use, good customer support, and smooth shipping process. Many users highlighted the helpfulness of specific support team members like Mahidhar, Akshay, and Ms. Asha. The app is praised for its integration with third-party courier services like Blue Dart, making logistics tasks more efficient. Users also mentioned the app's ability to automate shipping processes and provide real-time tracking, improving overall efficiency and customer experience. However, there are negative reviews mentioning issues with slow performance, malfunctioning, and poor customer service experiences, such as receiving unwanted emails and lack of response to tickets.
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Horrendous customer experience! Downloaded this to test it out and decided I didn't need it. I still receive daily emails in my work and personal email about low credits. Opened multiple tickets and no response. I do not want to receive any emails from them but it's starting to feel like harassment
Thank you for sharing your feedback. We're sorry to hear about your experience and apologize for the frustration caused by the continued email notifications. This issue has been resolved.
Hopeless experience with the application, too slow and so much of malfunctioning. Very Very bad experience, please don't use this app.. Sales person is also not helpful. After the first call, he starts disconnecting the calls continuously. His name is Rajat Sharma.
We're sorry to hear about your experience and understand your disappointment. The feedback you've shared regarding the application's performance and customer service is important to us.We will review the issues you've highlighted and investigate the concerns regarding both the application experience and customer communication.
Good to use the app, very supportive
This app is very usefull for shopify, Best Customer Support.
good support with Mahidhar, thank you sir for your support.
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