eShipz || Shipping Software
The reviews for the Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users praised the app for its ease of use, excellent customer support, and smooth shipping process. The app was commended for its integration with various courier services and the ability to automate logistics tasks. Users also highlighted the helpfulness of specific support team members like Mahidhar, Akshay, and Asha. However, there were also negative reviews mentioning issues with slow performance, malfunctioning, and poor customer service. Some users reported receiving unwanted emails and difficulties in getting timely responses to their queries.
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Horrendous customer experience! Downloaded this to test it out and decided I didn't need it. I still receive daily emails in my work and personal email about low credits. Opened multiple tickets and no response. I do not want to receive any emails from them but it's starting to feel like harassment
Thank you for sharing your feedback. We're sorry to hear about your experience and apologize for the frustration caused by the continued email notifications. This issue has been resolved.
Hopeless experience with the application, too slow and so much of malfunctioning. Very Very bad experience, please don't use this app.. Sales person is also not helpful. After the first call, he starts disconnecting the calls continuously. His name is Rajat Sharma.
We're sorry to hear about your experience and understand your disappointment. The feedback you've shared regarding the application's performance and customer service is important to us.We will review the issues you've highlighted and investigate the concerns regarding both the application experience and customer communication.
Good to use the app, very supportive
This app is very usefull for shopify, Best Customer Support.
good support with Mahidhar, thank you sir for your support.
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