Rating

3.6

feedback

10

Reviews

chart

#12,806

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    30%
  • Less than a month
    40%
  • Less than a year
    20%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users praise the app for its simplicity and effectiveness in translating content using the DeepL engine. Users appreciate the ease of use and the seamless integration into Shopify's multi-language framework. The support from the developer, Sven, is also highlighted as top-notch, with quick responses and helpful assistance. Additionally, users find the app lightweight and fast, without slowing down the page loading speed. On the other hand, negative reviews mention concerns about the pricing not being transparent, limited functionalities, slow performance, and the lack of a real trial period. Some users feel that the character limits for translations are too restrictive and can quickly add up in cost, especially for multiple languages and extensive product descriptions.

Highlights

Simplicity and effectiveness in translation
Responsive and helpful developer support
Fast and lightweight app
Concerns about pricing and limited functionalities
Character limits for translations

Rating Breakdown

  • 5
    80% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 21, 2024

not worth the money, very limited number of words, and very limited functionalities.

Store

acacuss

Using app

26 days

Total reviews

4

Average rating

1.0

Developer Reply

Dear acacuss, Thank you for sharing your concerns. Our pricing reflects the cost associated with using DeepL's translation services, which we pass through to our users. We're committed to enhancing the app's functionality over time; recent updates include the Glossary feature and improved Metafields browsing. If there are specific features you're missing, please let us know.

1 / 5 Share

Nov. 15, 2023

This is actually indeed a very "easy" app, easy to burn your money as 1M characters is a very low limit and you can buy 10M more for 250USD, however though it does sound like a lot - it is not... for every language you use the character credits. If you have 1000 products with a description of of 1000 characters (which is rather short with only 150 words), then you already use 1M characters for one language! At that stage you didn't translate nothing else... no metafields, no meta information. No calculate yourself if it's worth it or not... For us it was not. Disadvantages of the app: - Not a transparent pricing - Very (very!) slow - Limited functionality (e.g. you want to change a translation of a product with all metafields - not possible in the app, easier to use the Translate & Adapt to see all information in one place) - No glossary, you will need to go through your translations manually (why not? You are charging a lot of money for something that should have been there) -No real trial period Thanks Sven but no thanks... Feeling scammed here

Using app

About 7 hours

Total reviews

15

Average rating

1.9

Developer Reply

Hi Steel Vintage Bikes, I am sorry to hear that you were not satisfied with the app. I am always open to feedback, so feel free to drop a message to [email protected]. I understand your dissatisfaction with the pricing model, but it heavily depends on third-party costs. Since the app makes extensive use of DeepL, our pricing model is closely aligned with their business model. Two-thirds of every euro earned goes to DeepL before any other costs are paid. For this reason, offering a trial phase with premium features, such as automatic translations, would be economical suicide – it is just not feasible. For more information about DeepL's pricing, please visit https://www.deepl.com/pro#developer. If you no longer need the premium function, you can switch to a significantly cheaper plan at any time. Prices are transparently displayed both in the app and in the App Store, and your current and remaining usage is always visible. Still, I would like to point out that our prices and features are competitive with other apps in the store. Regarding the speed of translations, the app operates within the technical limits of Shopify, which allows a maximum of two requests per second (see https://shopify.dev/docs/api/usage/rate-limits). This means that for a product with, for example, five fields (name, description, URL handle, meta-title, and meta-description), it already takes several seconds to translate. The app is designed to translate a large number of texts in the background, as tested with 50,000 products. If you require an immediate translation, you can use the 'magic wand' tool to generate and save it directly from the textbox. It is instantly available. We have just released the glossary feature today and are also working on integrating Metafields management for products. For any further questions or concerns, I am always at your disposal. Sven

5 / 5 Share

Oct. 29, 2023

This is the BEST translation app in Shopify. Highly recommended!!! They use DeepL, which is already a huge bonus, the app is easy and straightforward to use. Exactly what I needed. Honestly, I don't know why not everybody is using this translation app, sadly people are always choosing apps that have a high number of reviews and believe they get quality. This app is a true gem! Thank you Sven, you did a great job!

Using app

3 days

Total reviews

9

Average rating

4.2

5 / 5 Share

Oct. 2, 2023

Best translation app there is. It works simple but effective. And you use Deepl which is really is the only actual good translation app there is.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

It is a great and simple app, that integrates perfectly into shopify's multi-language framework. If you need a fast, smart and straightforward translation app, using the deepl translation engine, this is the best app to go for! Great job!

Store

REDWOOD

Using app

4 months

Total reviews

5

Average rating

5.0

All reviews

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