Rating
3.6
feedback
14
chart
#10,668
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
14%
-
Less than a month
21%
-
Less than a year
29%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the simplicity and effectiveness of the app, especially in terms of translation accuracy and integration with Shopify's multi-language framework. The use of DeepL for translations is highlighted as a major advantage, along with the app's lightweight design that doesn't impact page loading times. Users also praise the responsive customer support provided by Sven. However, there are some negative aspects mentioned in the reviews. Users express concerns about the pricing structure, limited functionality, slow performance, lack of transparency in pricing, and the absence of features like a glossary and a real trial period. Some users also mention difficulties in finding and translating metafields efficiently.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 5, 2024
Super App. Auf das wesentliche konzentriert und darum keinerlei Auswirkungen auf die Ladezeiten. Das kann sonst keine der Übersetzungsapps. Der Support ist top und sehr hilfsbereit. Sehr empfehlenswert!
March 21, 2024
not worth the money, very limited number of words, and very limited functionalities.
Dear acacuss, Thank you for sharing your concerns. Our pricing reflects the cost associated with using DeepL's translation services, which we pass through to our users. We're committed to enhancing the app's functionality over time; recent updates include the Glossary feature and improved Metafields browsing. If there are specific features you're missing, please let us know.
Nov. 15, 2023
This is actually indeed a very "easy" app, easy to burn your money as 1M characters is a very low limit and you can buy 10M more for 250USD, however though it does sound like a lot - it is not... for every language you use the character credits. If you have 1000 products with a description of of 1000 characters (which is rather short with only 150 words), then you already use 1M characters for one language! At that stage you didn't translate nothing else... no metafields, no meta information. No calculate yourself if it's worth it or not... For us it was not. Disadvantages of the app: - Not a transparent pricing - Very (very!) slow - Limited functionality (e.g. you want to change a translation of a product with all metafields - not possible in the app, easier to use the Translate & Adapt to see all information in one place) - No glossary, you will need to go through your translations manually (why not? You are charging a lot of money for something that should have been there) -No real trial period Thanks Sven but no thanks... Feeling scammed here
Hi Steel Vintage Bikes, I am sorry to hear that you were not satisfied with the app. I am always open to feedback, so feel free to drop a message to [email protected]. I understand your dissatisfaction with the pricing model, but it heavily depends on third-party costs. Since the app makes extensive use of DeepL, our pricing model is closely aligned with their business model. Two-thirds of every euro earned goes to DeepL before any other costs are paid. For this reason, offering a trial phase with premium features, such as automatic translations, would be economical suicide – it is just not feasible. For more information about DeepL's pricing, please visit https://www.deepl.com/pro#developer. If you no longer need the premium function, you can switch to a significantly cheaper plan at any time. Prices are transparently displayed both in the app and in the App Store, and your current and remaining usage is always visible. Still, I would like to point out that our prices and features are competitive with other apps in the store. Regarding the speed of translations, the app operates within the technical limits of Shopify, which allows a maximum of two requests per second (see https://shopify.dev/docs/api/usage/rate-limits). This means that for a product with, for example, five fields (name, description, URL handle, meta-title, and meta-description), it already takes several seconds to translate. The app is designed to translate a large number of texts in the background, as tested with 50,000 products. If you require an immediate translation, you can use the 'magic wand' tool to generate and save it directly from the textbox. It is instantly available. We have just released the glossary feature today and are also working on integrating Metafields management for products. For any further questions or concerns, I am always at your disposal. Sven
Oct. 29, 2023
This is the BEST translation app in Shopify. Highly recommended!!! They use DeepL, which is already a huge bonus, the app is easy and straightforward to use. Exactly what I needed. Honestly, I don't know why not everybody is using this translation app, sadly people are always choosing apps that have a high number of reviews and believe they get quality. This app is a true gem! Thank you Sven, you did a great job!
Using app
3 days
Total reviews
3
Average rating
5.0
Oct. 2, 2023
Best translation app there is. It works simple but effective. And you use Deepl which is really is the only actual good translation app there is.
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