Essential Grid Gallery for Shopify
Developer
View on App Store

Rating

4.9

feedback

174

Reviews

chart

#437

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    32%
  • Less than a month
    36%
  • Less than a year
    21%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the helpfulness of the support team, particularly mentioning specific team members who went above and beyond to assist with any issues. The app itself is described as user-friendly with a wide range of customization options, making it easy to create sleek and elegant galleries on Shopify stores. Some users mentioned minor issues with navigation or setup, but these were quickly resolved by the responsive support team. Overall, the app is highly recommended for its functionality and top-notch customer service.

Highlights

Positive customer service and quick response times
User-friendly app with customization options
Responsive support team
Minor navigation or setup issues
Highly recommended for functionality and service

Rating Breakdown

  • 5
    94% (164 ratings)
  • 4
    5% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 24, 2025

Fast, helpful customer service. Finally managed to put a "non-sales" display of drawings onto my Shopify with Essential Grid - responsive customer care.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

好用,可以自由调节的部分很多

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

April 17, 2025

good support to address any issues and help learning the tool

Using app

26 days

Total reviews

2

Average rating

5.0

4 / 5 Share

April 16, 2025

The user interface seems unnecessarily complicated, but the app does what it needs to do and allows you to be very detailed. I had a few questions and issues, but customer service was very quick to help and fixed my issue in minutes.

Using app

26 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

April 15, 2025

I can't say enough about the gallery - and even more so the support! Every single question I've asked in their chat - regardless of the time of day/night - or because I really can be lazy and not read the documentation - is answered immediately and ALWAYS resolved. I wish these guys/gals made more apps - they're fantastic! They will help you with anything you ask. :-)

Using app

11 days

Total reviews

1

Average rating

5.0

All reviews

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