Rating

4.9

feedback

170

Reviews

chart

#377

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    35%
  • Less than a month
    36%
  • Less than a year
    18%
  • More than a year
    0%

Reviews Summary

The reviews for the Essential Grid Gallery app are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by the support team. Many users highlighted the quick response times and the willingness of the support team to assist with setup and customization. The app itself was described as user-friendly and versatile, allowing for easy integration and customization of galleries on Shopify websites. However, there were a few mentions of minor issues such as the user interface being slightly complicated and some bugs in the app.

Highlights

Positive customer service experience and quick response times
User-friendly and versatile app for creating galleries on Shopify
Minor issues with user interface and bugs in the app

Rating Breakdown

  • 5
    92% (157 ratings)
  • 4
    6% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 89% (150)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 8, 2025

Great app! The customer service is exceptional—RONY quickly resolved my issue and guided me through the setup process. Highly recommend it!

Store

Petomg

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2025

Store

Tottini

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Not only is this app amazing, it flows so beautifully, but the customer service is so incredibly good. I have NEVER experienced such knowledgeable and helpful customer service agents!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

July 27, 2025

I am having this issue where my images appear cropped, but when I import them into my media gallery they appear with a white border. Sometimes the white border appears and sometimes it disappears. It would be nice if there was a way to crop natively in the app. But other than that the app works beautifully. I love how clean it looks on my store.

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

July 21, 2025

the owner replies within seconds and does everything he can to create the perfect view you havein mind 10/10 would recommend it !

Using app

About 1 hour

Total reviews

2

Average rating

5.0

All reviews

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