Essential Grid Gallery & Video
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team, particularly mentioning team members like Rony, Asif, and Sadikur. Users appreciate the ease of use, customization options, and the quick resolution of any issues they encounter. The app is described as helpful, easy to set up, and essential for improving the visual experience of online stores. Customers also highlight the responsiveness of the support team, their willingness to go above and beyond to assist with customization, and the quick resolution of technical issues.
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Excelente atencion neesitaba una personalizacion y me ayudaran en todo , muchas gracias
Just what we were looking for! Easy to use and excellent customer service to help with little tweaks we needed. Highly recommend!
support is very helpful
Hi Hollow, thanks for the fantastic feedback! We are glad our support team could help get things sorted out for you. We're always here if you need anything else.
Super happy. I knew I can expect good stuff from Essential as we have been using their other apps as well for a while, but Rony and Asif went over the top trying to help with customising this one for us, to the extent that they did some customisations we requested which, to be honest, I do not think even related to their app (but rather sth we requested about other bits of our theme code). And they did it over night. So I am very grateful and happy. Thank you!
Hi Moonholi, Thank you so much for the amazing feedback and for your continued trust in our apps! We're absolutely thrilled that Rony and Asif could go above and beyond to get your gallery and theme customized exactly how you needed it. Your support means the world to us. Don't hesitate to reach out if you need anything else!
Really great app & great team, helped add back the update without refresh feature that we use constantly, essential for my store! Thanks guys!
Hi Pixel Arc, thanks for the wonderful feedback! We're thrilled that our team could get that feature sorted out for you quickly. Thank you for trusting us with your store, and please don't hesitate to reach out if you ever need anything else!
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