Trinilet review for Estimated Delivery Date ‑ Plus
May 15, 2024
Honestly not the best customer service. A bit rude and abrupt. I initially had my own trust badges and asked if they could remove it for me (did not know how to) and I emailed asking if they could help again. The reply was "you can do that yourself. see below." - no hello nothing. Update: following my honest review the widget has suddenly “disappeared”…. It is active but disappeared from the store. Definitely a strange experience all together. Feeling very uncomfortable. Would definitely not recommend after this. After having a bad experience with them they will deactivate your widget. The customer service was one thing but this?! Just proved my customer service point. Who “punishes” their customers?
Thank you very much for your review. 1. Your store is currently under protection and we cannot view the product page. So we can't help you with trust badge issues; 2. Our app is an estimated arrival date app. What you are describing is a trust badge issue. We are unable (not authorized) to provide you with any help. The best way is that you need to contact the corresponding trust badge developer customer service support to solve your problem. Because they know their applications best. update: Thank you very much for your review. 1. After the user installs our application, we will never operate any configuration of the user (unless the user authorizes us to operate). 2. The problem you describe: The problem that appears in your store is that you subscribe to the Free plan and only have a quota of 100 products (and only 100 products will display the widget normally). Your store has over 150+ products in total. The widget will not be displayed for products with more than 100 products. Thanks
Display EDD on product pages to increase sales conversions