SMART Shipping Rates & Rules
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use and exceptional customer support. Users highlighted the app's ability to set up custom shipping rules and rates, which was particularly helpful for managing complex shipping scenarios. The customer support team, especially individuals like Reymar and Jason, was commended for being responsive, efficient, and knowledgeable in resolving issues and assisting with app setup. Users appreciated the flexibility and functionality of the app, noting that it provided solutions that were not available in Shopify's default settings. However, there were a few mentions of language support and plan limitations affecting the app's usability for some users.
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Overly complicated, does not automatically integrate with Shopify, been in a support chat for hours and still got no where.
Este app ha solucionado exactamente lo que necesitábamos para una operación de envíos compleja en Colombia: reglas por zona, contraentrega nacional y retiro en tienda conviviendo sin conflictos. La granularidad de condiciones y acciones es justo lo que un catálogo con logística mixta requiere. Pero lo que de verdad marca la diferencia es el soporte: tuvimos un caso en que una regla ocultaba el retiro en tienda, y un asesor lo entendió rápido y nos guió hasta la solución sin vueltas. Atención técnica, clara y resolutiva. Muy recomendada.
I have different shipping rates I wanted to show for items in specific collections and was unable to successfully display to customers using the regular set up in Shopify. However, with the SMART Shipping Rates & Rules app, I was easily able to set the rules up with the help of their partner!! It took no more than 5 minutes and they helped me achieve my goal and resolve the issue I was having. As a start up business, I was looking for a free app as well and this was perfect. I am so happy I found this and their service was fast and amazing.I look forward to using this app for my online store.
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