Etsy Integration ‑ DPL
All reviews
I wasted over 10 hours of my day trying to get the app to work correctly. Not all of my Etsy shop listings would sync to Shopify, and not all of my orders from Etsy would update the inventory in Shopify. The tech support "chat" is just as useless. ... they kept saying to "sync the listings" after I kept telling them that the listings wouldn't sync. Then they tried to say it was because my Etsy shop listings weren't formatted correctly... I repeatedly told them that Etsy only has 1 way to format the listings and that if the listings were missing information, the listing wouldn't post... I asked them if since all of the Etsy listings were formatted the same way, then why did some sync/import but others would not... and why would some orders from Etsy update the Shopify inventory but some would not. .... I cancelled my subscription after 10 hours of trying to deal with it. I've got better things to spend my time on.
Our app syncs products and inventory correctly when SKU codes (or product names) are aligned between Shopify and Etsy. In this case, several products in the Etsy shop did not have matching SKUs, which is why some items did not sync as expected. Our support team explained this requirement multiple times and offered solutions, but the necessary adjustments were not applied. We’re still more than happy to help align your assortment so you can enjoy seamless syncing going forward. For merchants with SKUs in place, listings and inventory stay in sync without issue.
everything working perfectly, if own mistakes happening, support is immediately helping and solving the issue
New to the app and needed help with the product not uploading to Etsy. This review is based on the customer service received. Was helped by Patrik. I am still reviewing the app, but the customer service was on point for my issue.
I was able to get a live person in the chat in a relatively short period of time. They were able to locate the problem and provide me with the solution within a short period of time.
Kusum on the DPL Support Team was available right when I needed help exporting my Shopify listings to eBay. She provided outstanding support, answering every question clearly, professionally, and with a friendly attitude that made the entire experience effortless. I truly appreciate the stellar service she delivered. I felt like a valued customer, and her support has earned my continued loyalty to DPL. I use both their eBay Integration App and their Etsy Integration App and couldn’t be happier.
Shreya was of great service, much appreciation. Thank you for the help!
If you have Etsy and Shopify you NEED this app! It seamlessly combined my merchandise from Spotify to Etsy. It made it so much easier than doing it all individually! Customer service is A+! Thank you!
Thank you very much. I appreciate your help and could not have completed my listing integration without you! Best, Craig
The meeting was very efficient and quick for setting up our sync.
Hem was a great help in coaching me through the problem.
Etsy DPL Integration Review As a new learner, I was nervous about syncing products between Shopify and Etsy, but this app made it so simple. The setup was clear, and everything worked just like it said it would. I didn’t have to worry about titles or descriptions being messed up — it respected the way I like to keep things organized. Having it all update smoothly has saved me a lot of time and made my workflow so much easier. Honestly, I couldn’t be happier. 5 stars all the way!
Super goeie app zou hem iedereen aanraden. Makkelijk te gebruiken en goed overzicht. Vriendelijke helpdesk als er vragen zijn of problemen optreden. Echt een must Have voor iedere Etsy Seller
Great Customer Service! Quick and Friendly!
I was assisted promptly and all issues resolved. On a separate note, this is one of the best integration app I have used thus far. Your highly effective chat help is a part of that opinion
Ronex was very helpful and patient with me as well as knowlegeable. He took the time to explain my issues and how to fix it. I appreciate that. Thank you!
Great Assistant Sherya .Very helpfull and solved my problems and questions.Top Notch.
Very happy with the assistance given thank you.
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