Labo Mono review for Eurora Tax Automation
July 1, 2021
I contacted customer support as the app was not working. After investigating my account, they sent me a screenshot with an error message from their end. They said the issue was coming from Shopify and that I should contact them (like I'm the app developer? What should I even ask Shopify?) And straight closed my ticket without trying to help further.
Hi there. We need to admit, that there were some challenges with the very first version of the app. We at Eurora do understand your frustration related to being unable to use the expected service, but guess what? We've managed to completely refactor our app and can now proudly announce, that from now on your IOSS compliance is guaranteed with Eurora. Same time our dedicated and educated support team would be more than happy to assist you throughout your entire journey with us :)
