Fastrr Assist
Fastrr Assist, also presented as EVA by Shiprocket, is positioned as an AI shopping assistant and order-tracking tool for D2C brands. It helps merchants engage visitors, answer product questions, and handle tracking inquiries around the clock without needing a live support agent. The app also highlights an inbox that turns shopper conversations into actionable revenue signals, such as out-of-stock demand, lost pincodes, revenue blockers, and unanswered safety questions, helping merchants prioritize issues by revenue at risk. There are not enough reviews to analyze right now.
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Very bad experience with Shiprocket’s sales team. Before payment, the sales person promised that ₹2,999 would give us checkout for 100 orders. I asked him 4–6 times to confirm, and he said yes every time. After I paid, he changed his statement and said the plan is valid for only 1 month. This was never told before payment. This is clear mis-selling. I have requested a full refund. Other merchants, please get everything in writing before you pay.
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