EVM Youtube Video Gallery for Shopify

EVM Youtube Video Gallery

Youtube Video Gallery Shopify App | Vimeo Video Gallery App

Rating

3.6

feedback

44

Reviews

chart

#3,276

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    7%
  • Less than a month
    27%
  • Less than a year
    39%
  • More than a year
    23%

Reviews Summary

The Video Gallery - Youtube & Vimeo app has received mixed reviews from users. Positive aspects include easy installation, responsive tech support, and the ability to organize videos effectively. Users appreciate the functionality of the app, such as custom rows of columns, color customization, and the option to add captions to videos. However, some users have reported issues with video display and lack of support from the customer service team. There are also complaints about misleading information in the app description regarding the number of free videos that can be uploaded. Overall, the app seems to be useful for organizing and displaying videos on Shopify websites, but improvements in customer support and app functionality are needed.

Highlights

Easy installation and customization
Responsive tech support
Issues with video display
Misleading information in app description
Need for improvements in customer support

Rating Breakdown

  • 5
    89% (39 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    9% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 9, 2023

We have some issues with video display and the support team just ignore replies Just respond and help customers

Using app

--

Total reviews

14

Average rating

4.4

1 / 5 Share

May 8, 2023

I installed the Video Gallery - Youtube & Vimeo app on my Shopify store with high hopes, but unfortunately, it did not work as advertised. The app's page claimed that it would allow me to easily display videos from both Youtube and Vimeo on my store, but when I tried to use it, the videos simply would not display. I tried reaching out to the app's support team for assistance, but unfortunately, they were not able to help me resolve the issue. Overall, I'm disappointed with the app's performance and the lack of support that I received.

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 9, 2020

Love it. Works well as an imbeded video player. Very happy recommend to all. Able to add 4 videos in one go.

Using app

Over 1 year

Total reviews

5

Average rating

2.6

5 / 5 Share

Aug. 6, 2020

I had recently installed the app and needed some help with installation. Within 24 hours Kemi got in touch and helped. Support is excellent!!

Store

Gym Hun

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2020

I had issues installing on my own. I emailed tech support and they were really fast and went in and fixed it immediately.

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

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