Rating

1.0

feedback

11

Reviews

chart

#6,297

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    45%
  • Less than a day
    9%
  • Less than a month
    9%
  • Less than a year
    27%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify app are overwhelmingly negative, with users expressing frustration over various issues. One common theme is the lack of proper design and development, leading to a poor user experience. Users mention that the app is time-consuming, buggy, and fails to connect properly. Another major complaint is the high prices compared to other shipping options, making it uneconomical for users to use the app for bulk imports or collections. Additionally, there are concerns about the app's integration with Shopify, with users reporting errors, failed imports, and difficulties in printing shipping labels. Customer service is also criticized for being unhelpful and unreliable.

Highlights

Poor design and development, time-consuming, buggy
High prices compared to other shipping options
Integration issues with Shopify, errors in printing labels
Unreliable customer service
Economic inefficiency for bulk imports and collections

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    109% (12 ratings)

Reviews with Text

  • 92% (11)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 13, 2025

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 30, 2025

Parcel2Go doesnt know how to design or develop a proper app for shipping services. Their products are very poor. No logical structure, time-consuming, doesn't connect, etc.

Using app

2 minutes

Total reviews

12

Average rating

2.8

1 / 5 Share

July 2, 2025

I downloaded this app to use for customer returns as I buy my Evri labels through Shopify Shipping. Unfortunately it doesn't link. The app is no more than bookmarking the Evri web address in your browser. If it could link to customer returns in Shopify so we could buy from the returns screen or even more brilliantly allow the customer to download the label themselves so we could deduct the label cost from the refund I would happily pay for the app.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

1 / 5 Share

June 23, 2025

Buggy and barely updated integration which provides no bonus to the fulfilment options integrated in Shopify. Do not waste your time downloading this app.

Store

MIZEMBA

Using app

15 minutes

Total reviews

3

Average rating

3.7

1 / 5 Share

Jan. 1, 2025

Prices are more expensive per item to bulk import vs using shopify's option of Evri shipping. Wanted to integrate for collection option but was over £1 more expensive to do so. Just continue to drop your parcels off at your local drop-off store. We send 10+ parcels a day, so wanted a collection option, but the price difference is absurd. Do not waste your time.

Using app

6 minutes

Total reviews

2

Average rating

3.0

All reviews

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