SmartMOM.in review for Matrixify

Hello! Matrixify is able to delete only those Orders that Shopify allows to delete. There are certain Orders that Shopify does not allow to delete, which, for example, are "brokered by Shopify" or using Shopify Payments. Matrixify tries to delete all the Orders that you request, just Shopify API fails to delete those which it does not allow to delete. Please, collaborate with Matrixify Support to resolve this in a humane manner. As you have not paid for the app yet, we have issued AppStore credits which should compensate you the paid amount. Matrixify is a high-quality app with thorough Merchant Support culture. Putting 1* review for this kind of issue without working with Support team on resolution, seems extremely aggressive attitude. Your mentioned issue is actually a legit and expected Shopify store logic. Our Support is available all the time. If you will give us a chance to help you, you will see how well we will take care of you. Maris Founding Engineer