Raziness review for Matrixify
Feb. 22, 2024
Both stores were invoiced at once. Also did not transfer half of the orders
Developer Reply
Hello! The both stores were invoiced because you have purchased the app on both stores. To use Matrixify on your other store with the same paid plan, please use the Shop Sponsoring feature in Matrixify Settings. Yesterday this was resolved and refunded by our Support. Shopify reviews only arrive after 1-2 days, much after the issue is already solved. About transferring the Orders - please, work with our Support to resolve that - there must be a normally solvable solution. We really hope you accept the solution that we did for you... Maris Founding Engineer