halfwine.com review for Matrixify
Aug. 4, 2025
I have been using Matrixify for years without problem - did what I wanted well. Suddenly I had a problem about an export structure that was overwritten. I wrote to customer support in the app and a bot replied - not a bad reply. Then Rebeka jumped onto the thread and guided me through how to fix the problen and set Matrixify again so it would not be a problem again. Things can go wrong but it is how it is handled that matters. This was 10 star support!
Developer Reply
Exactly right - things can go wrong, and it's indeed a measure how well those get solved. 👌 Thank you so much for reaching out about that, and for appreciating our efforts. 🫶