TheFlyingPig.Com - Online Shop from Costco review for Matrixify

Hello! Please, be so kind to contact our Support via e-mail about this issue. We are checking the Orders export and can confirm that everything in the app works as expected. We would need to know a specific Job ID, which for you didn't work as needed - then we can zoom in and understand what happened. Thank you very much! 🙏 ===================== UPDATE 2025-09-15: ===================== Merchant did contact our support and the issue was that merchant had misunderstood existing app functionality. Based on details that merchant had provided to us we also adjusted the app to fit the specific use-case (to be able to apply Export Filters when changing the Preset, when coming from Admin "Export Items with Matrixify" menu). After we added the requested feature to the app, the merchant no longer responded to our contact attempts to resolve this issue. We would still love to get in touch to clarify if the app now works as you expected and if the issues mentioned in the review are now resolved.