Igennus Healthcare Nutrition review for Matrixify
May 31, 2019
Very good and flexible. Offers data import way and above standard Shopify. But it's sooooooo slooooow! Even the paid for services take hours to upload data. Each file of about 7,000 orders takes 6 - 7 hours to process!
Hello, Igennus! Thank you for your feedback, and very sorry we made you only almost happy... Please, understand that the Excelify app uses Shopify API which has certain speed limitations for all the apps, and that speed limit is 4 "requests" per second. Building an Order through API with all its details is very complex process. It takes several requests to the API. Additional time goes towards finding and "replacing" an existing order, which is in your case. At the moment your import is working with the speed of 2.6 seconds per Order, with your data. There are several strategies you can apply to increase your import speed dramatically, which we describe in details here: https://excelify.io/2017/11/06/maximize-shopify-bulk-import-speed/ and here: https://excelify.io/2019/03/30/improve-speed-for-shopify-export-and-import/ One of the strategies we do on our side, is we run several imports in parallel, e.g. for Big Plan there are 5 parallel processes importing the same file. And in Enterprise, there are 10 parallel processes - and on this level, we definitely make sure we utilize the maximum of the Shopify API speed capabilities. Please, reach us on Excelify Support, we will help you make your import faster: https://excelify.io/contact-us/ Will be trying to reach you, and will really appreciate if you reach us in any way directly. Thank you so much! Maris Excelify Founder
