Gears Canada review for Matrixify
April 21, 2020
This is a fantastic app with many features for importing data. I moved all my data from Magento seamlessly over to my first ever Shopify store. Their website is full of helpful video tutorials to guide the user through the export and import process. That is know how I know these guys make the best migration app on the app store. Although it takes some time to get the hang of, you don't have to be a master at Excel to use this app. And the support from the app developers has been amazing! Good job guys!
Hello, Gears Canada! Thank you so much for your review! About the Magento migration - thank you for understanding that when migrated data was producing errors, that means that the source data in the Magento system where you migrated from, was missing some important details which are mandatory for Shopify. Magento is much less strict in validation requirements than Shopify. For example, Magento allows to have customers with invalid e-mail addresses. Shopify checks each and every e-mail to be valid and actually that the mailbox on that mailserver exists. To guarantee you that if you have an e-mail in your customer database, then you will be able to send an e-mail to this customer. The similar strict validations are for the phone numbers, and other fields. E.g. you cannot create a Customer or Order in Shopify which has invalid data. We could, of course, just "assume" default for those cases, like drop the invalid e-mails which were not accepted and tell that all is ok. But then you would miss on the opportunity to fix and improve the data you are migrating. As that is quite usually one of the goals of the migration - to use the chance and improve the data quality. Thank you for giving us a chance to explain those things and resolve it all for you. Please, reach us whenever you need anything - there are a lot of things we can do to help you on your path. Sincerely. Maris Excelify Founder
