Red Bag review for Matrixify
Nov. 24, 2021
This app is extraordinarily complex in data migration. The customer support I received from Renars was exceptional and he went out of his way to solve some issues we were having to migrate some and make one system speak much better with shopify so to say. Perhaps some more edited templates for migrations from exports with low detail would be helpful for new clients.
You are absolutely right - the app has so many capabilities for working with data and performing data migrations, that it might be a bit overwhelming at the beginning. We are working every day to improve the materials on our website to help with this learning process - to take you up to the level as soon as possible. About the templates you suggested, we will think of ways to help with some more simplified sample templates, but it's challenging because there are so many different scenarios. At the same time, it's totally understandable that those tutorials and documentation itself can be much to navigate. But that's why we are here - with our Support team and everyone else behind their backs - to help you in any of your individual cases. So - if you ever feel you prefer a human on the other end, our Support team is here for you. Please believe our true heart intentions to provide you with whatever you need to accomplish your work with data. And thank you so much for giving us this opportunity to do good for you. Maris Founder & CEO
