Shoxtec Suspension review for Matrixify
March 14, 2022
To be honest, do not know how to uninstall it. I delete the app from my Shopify page, but it keeps charging me about $50 per month. And sent me a notification that says "Matrixify (Uninstalled)"
Hello! Wow, so sorry that you have such an impression. 😱 Actually, the charging is done by Shopify according to a strict billing schedule. If you have a charge marked as "Matrixify (Uninstalled)" then it means that Shopify has charged it for the last time for the last period when the app was still installed. You have uninstalled the app on March 3, 2022, but the charge is for the period of February 15, 2022 – March 17, 2022. This charging period is shown in the Shopify bill. It will not continue charging, of course - that was just the last charge for the last unpaid period before uninstall. We checked that in that period you did not have any import/export jobs, so we have refunded you that last month in full. Please, contact our Support if you have any more questions or issues: https://matrixify.app/contact-us/ Maris Veide Founding Developer Matrixify
