Exico Related/Cross Sell Mgr for Shopify

Exico Related/Cross Sell Mgr

Shopify Related products

Rating

4.2

feedback

40

Reviews

chart

#11,621

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    22%
  • Less than a year
    35%
  • More than a year
    35%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the excellent customer service and support provided by the app team. Users appreciate the quick responses and efficient solutions to any issues they encounter. The app is praised for being easy to use and straightforward, with many users mentioning that it does exactly what is advertised. Additionally, the pricing is considered reasonable compared to other similar apps. However, there are some negative reviews mentioning issues with the app not working properly, such as products not being saved or difficulties in accessing certain features. Some users also expressed a desire for more customization options and improvements in functionality like displaying related products in a slideshow.

Highlights

Excellent customer service and support
Ease of use and straightforward functionality
Reasonable pricing compared to competitors
Issues with app not working properly
Desire for more customization options and improvements in functionality

Rating Breakdown

  • 5
    80% (32 ratings)
  • 4
    15% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 24, 2023

App is down - reached out to customer service 4 days ago with no response. Please help!

Using app

Almost 5 years

Total reviews

2

Average rating

1.0

4 / 5 Share

May 17, 2019

It was a bit confusing to use at first, but the customer service is excellent! But it does a lot for a great cost compared to other apps Ive tried. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 7, 2018

Works great and the support is excellent. They fixed a template issue within a couple of hours. Thanks!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2018

Great support. They helped me with the integration. Everything works like a charm now.

Using app

1 day

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 19, 2018

Very easy to use and straightforward. The only suggestion I would have is to show in a list which products are not related/cross-linked yet. You are giving the information on the total amount and percentage of non-related but I need to go back to my store and search for these products individually. With a lot of SKU's it is a cumbersome task.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

All reviews

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