Exico Related/Cross Sell Mgr
Shopify Related products
Rating
4.2
feedback
40
chart
#12,586
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
22%
-
Less than a year
35%
-
More than a year
35%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the excellent customer service and support provided by the app developers. Users appreciate the quick response times and efficient resolution of issues by the support team. The app is praised for being easy to use and straightforward, with many users mentioning that it does exactly what is advertised. However, there are some concerns raised about the app not working properly in some cases, such as products not being retained after saving and difficulties with integration. Some users also suggest improvements like showing non-related products in a list for easier management and making small changes more user-friendly without relying on support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 24, 2023
App is down - reached out to customer service 4 days ago with no response. Please help!
May 17, 2019
It was a bit confusing to use at first, but the customer service is excellent! But it does a lot for a great cost compared to other apps Ive tried. Thank you!
Sept. 7, 2018
Works great and the support is excellent. They fixed a template issue within a couple of hours. Thanks!
Sept. 3, 2018
Great support. They helped me with the integration. Everything works like a charm now.
Aug. 19, 2018
Very easy to use and straightforward. The only suggestion I would have is to show in a list which products are not related/cross-linked yet. You are giving the information on the total amount and percentage of non-related but I need to go back to my store and search for these products individually. With a lot of SKU's it is a cumbersome task.
Using app
Over 1 year
Total reviews
3
Average rating
4.3
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